Alibaba.com Reviews

3.3

61% would recommend to a friend

(7 total reviews)

61% positive business outlook

Reviews by job title

7 reviews
1.0
24 Jul 2025

Run for your life

Recommend
CEO approval
Business outlook

Pros

Good pay in the total if you can last the year

Cons

I truly need to warn people about working at Alibaba.com. My experience there was so bad, and I want to tell everyone to avoid joining this company at all costs. Poor Work Environment and Long Hours The work environment at Alibaba.com is terrible. It's very stressful, and there's no support. We worked very long hours, often staying late into the night and even working on weekends. There was no respect for personal time, and it felt like we were always expected to be working. This made it impossible to have a good work-life balance, and many people were very tired and unhappy. Unprofessional and Abusive Legal Team A highly unprofessional and toxic atmosphere exists in the legal team that I work with as I witnessed abusive behavior, including shouting and using inappropriate language towards both the business team and their own legal colleagues, instilled fear and discomfort in everyone. This blatant disrespect made it extremely difficult for individuals to perform their jobs, as they were constantly apprehensive about being subjected to such treatment. Very High Attrition Rate Because of these problems, the attrition rate at Alibaba.com was very high. Many people left the company quickly. It showed that others also found the environment unbearable and could not stay. This constant leaving of colleagues made the work even more difficult and stressful for those who remained. My Strong Advice: Do Not Join Alibaba.com Because of the bad work environment, the extremely long hours, the bad culture of the legal team, and the very high number of people leaving, I strongly advise everyone: Do not join Alibaba.com. It is not a good place to work, and it will be no good for your health and your career. Please find another company where you will be respected and treated well.

2.0
23 Dec 2025

Not Recommended

Recommend
CEO approval
Business outlook

Pros

- Managing people is more rewarding than doing the work at Alibaba. If you manage your manager well, its possible you can have some good time there. - If you don't hate travel, you can travel around on company money while not doing too much work. - A polished year-end report could get you a long way. - Although it is on-site at Headquarter, there are still plenty of ways to kill time. -

Cons

As a business unit within the Alibaba Group, Alibaba.com was founded on its salesforce, which still has its sways in these days. - Products are mostly scam and sales are hoax. - Departmental barriers exists with while team functions and responsibilities are often blurred. - Legal bears business goals, while leadership does not understand or choose to overlook risks. - Restructures are frequent and followed by lay off every six months. - Emphasis on report and presentation over what was actually done. - Senior leadership is out of touch and rarely grasp the technicalities, mid-level passes down orders, and the ground troops do everything. - Majority of people have questionable principle, boundary, or respect for coworkers. And expect late night calls or messages.

Viewing 1 - 3 of 7 Reviews

Glassdoor has 12 Alibaba.com reviews submitted anonymously by Alibaba.com employees. Read employee reviews and ratings on Glassdoor to decide if Alibaba.com is right for you.