Reviews by job title

17 reviews
1.0
10 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Hard to find anything. Maybe the wellbeing days? Believe me you need them.

Cons

Attrition. Attrition. Attrition. That’s the headline. And it’s getting worse. They blame the former MD for people leaving, but the truth is people followed her because she was a real leader. She was approachable, transparent, and created psychological safety. Since she left, the culture has deteriorated beyond recognition. What’s replaced her leadership is toxic empire-building and cliques. Decisions are made in closed circles, and if you're not in the inner ring, you're out of the loop, and often out of luck. The chosen few get flown to Australia while the rest of us are left picking up the slack, constantly judged by people who don’t understand the reality of the. The redundancies triggered the decline, but the real issue was how those of us who remained were treated, like we were disposable. Morale collapsed. The workload skyrocketed. Support disappeared. We were told to “keep going” while the organisation fell apart around us. Burnout isn’t just a risk here, it’s the norm. It’s expected. People are logging in at 5am or 10pm just to attend pointless meetings that serve no purpose beyond letting someone from the managment team repeat buzzwords. It’s exhausting. And completely unsustainable. To make things worse, the CEO is now personally involved in resource planning and the support desk. That’s not inspiring, it’s chaotic. When the top manager is micromanaging support tickets because they refuse to backfill critical roles, or trust the teams that are trying to remain loyal, it shows a complete failure of leadership. There’s no clear direction, no consistent communication, and no meaningful support. Just fear, confusion, and overwork. This isn’t the company people once loved. It’s become a revolving door of talent and a case study in how not to manage people. It’s a shame to watch what Alcidion UK has become.

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Alcidion Response
11mo
Thank you for taking the time to share your feedback. While we respect the perspectives of former employees, we would like to clarify that several elements of this review are factually inaccurate. No employee with a tenure exceeding ten years has recently departed from Alcidion UK. Additionally, the claim that the CEO is managing support tickets is incorrect. During a recent leadership transition within the support function, senior leaders provided temporary oversight to ensure continuity of service and support for the team. This involvement was not operational in nature, but rather a reflection of our commitment to maintaining service standards during a period of change. We also want to acknowledge the concerns raised about working hours. Alcidion operates across multiple regions and time zones, and while flexibility may be required for certain roles to support collaboration, we are committed to ensuring that this is balanced and sustainable. All employees can work flexibly without a formal arrangement. This approach is designed to support employee wellbeing and autonomy, and we continue to review these practices to ensure they meet the needs of our teams. Whilst the global nature of the business requires flexibility, it also creates a fantastic opportunity for people to learn about global health systems, learn from innovation happening in other regions, and help the team develop knowledge and experience whilst continuing to serve our NHS customer base. We acknowledge that organisational transitions can be challenging, and we are actively working to strengthen communication and support our teams. Alcidion remains committed to fostering a culture of transparency, accountability and psychological safety across all regions.
5.0
22 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Strong leadership Positive impact Learning opportunities

Cons

Integration challenges: as with any acquisition and transition into a corporate structure, there may be integration challenges and work that needs to be done to ensure a smooth transition. Alcidion Group is still growing, and this means that there are ongoing changes to the organizational structure, processes, and culture that employees may need to adapt to. These changes could create some uncertainty and potentially affect the work environment.

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Alcidion Response
3y
Thanks for sharing your feedback. Whilst we do all staff briefings when major changes occur and quarterly to share how we are tracking against out business plan, we note your feedback and will be sure to keep the communication going as we continue to grow and evolve.
5.0
13 Jul 2021

Great culture, exciting place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Culture is positive and innovative

Cons

Work hard and reward well

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Alcidion Response
4y
Thanks for your feedback!
5.0
20 May 2022

An awesome place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has a great culture, friendly people, supportive managers, and a fantastic CEO. They also offer a genuine flexible work environment with a good work life balance. (Not just on paper!) Alcidion is growing rapidly, there are endless opportunities to learn and grow, and endless opportunities for engaged staff to make a positive difference in the company's systems and processes. I absolutely love working at Alcidion.

Cons

I can't find any cons!

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Alcidion Response
4y
Thanks for your review. Great to hear this feedback! We're glad you are loving working at Alcidion.
3.0
13 Oct 2022

Overall

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Alcidion has great people and culture

Cons

Micromanagement stops people completing their tasks

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Alcidion Response
3y
Thank you for your comments. I'm pleased to hear that you enjoyed working with a great team and our culture overall. I'd appreciate the opportunity to understand more about the other feedback you have shared. Although you have left the business, please to contact me to discuss further. All the best for the future.
5.0
5 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great culture and great products

Cons

It can get tough sometimes

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Alcidion Response
2y
Thank you for positive feedback. We are so glad you are enjoying your work with Alcidion.
5.0
7 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Great culture with lovely people that are engaged and smart. 50%+ women in senior leadership positions. The company is growing so quickly that there is a lot of opportunity for progression and personal growth. I haven't been in the company for a long time but it seems like a great place to work.

Cons

None that I can see as yet!

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Alcidion Response
4y
Thanks for the great feedback. We're so glad you love working at Alcidion. Thanks for taking the time to write a review.
5.0
9 Jul 2025
Recommend
CEO approval
Business outlook

Pros

A great work culture. Fantastic leaders. Salary is competitive. There is opportunity for growth.

Cons

There are no cons . It's a great place to work.

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Alcidion Response
10mo
Thank you for your review and for being a part of the Alcidion team. We’re glad to hear that you’re enjoying the work culture, leadership and opportunities for growth. Creating an environment where our people feel supported, challenged and appreciated is important to us, and it’s great to know that’s been your experience.
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Glassdoor has 40 Alcidion reviews submitted anonymously by Alcidion employees. Read employee reviews and ratings on Glassdoor to decide if Alcidion is right for you.