Reviews by job title

14 reviews
1.0
10 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Hard to find anything. Maybe the wellbeing days? Believe me you need them.

Cons

Attrition. Attrition. Attrition. That’s the headline. And it’s getting worse. They blame the former MD for people leaving, but the truth is people followed her because she was a real leader. She was approachable, transparent, and created psychological safety. Since she left, the culture has deteriorated beyond recognition. What’s replaced her leadership is toxic empire-building and cliques. Decisions are made in closed circles, and if you're not in the inner ring, you're out of the loop, and often out of luck. The chosen few get flown to Australia while the rest of us are left picking up the slack, constantly judged by people who don’t understand the reality of the. The redundancies triggered the decline, but the real issue was how those of us who remained were treated, like we were disposable. Morale collapsed. The workload skyrocketed. Support disappeared. We were told to “keep going” while the organisation fell apart around us. Burnout isn’t just a risk here, it’s the norm. It’s expected. People are logging in at 5am or 10pm just to attend pointless meetings that serve no purpose beyond letting someone from the managment team repeat buzzwords. It’s exhausting. And completely unsustainable. To make things worse, the CEO is now personally involved in resource planning and the support desk. That’s not inspiring, it’s chaotic. When the top manager is micromanaging support tickets because they refuse to backfill critical roles, or trust the teams that are trying to remain loyal, it shows a complete failure of leadership. There’s no clear direction, no consistent communication, and no meaningful support. Just fear, confusion, and overwork. This isn’t the company people once loved. It’s become a revolving door of talent and a case study in how not to manage people. It’s a shame to watch what Alcidion UK has become.

avatar
Alcidion Response
11mo
Thank you for taking the time to share your feedback. While we respect the perspectives of former employees, we would like to clarify that several elements of this review are factually inaccurate. No employee with a tenure exceeding ten years has recently departed from Alcidion UK. Additionally, the claim that the CEO is managing support tickets is incorrect. During a recent leadership transition within the support function, senior leaders provided temporary oversight to ensure continuity of service and support for the team. This involvement was not operational in nature, but rather a reflection of our commitment to maintaining service standards during a period of change. We also want to acknowledge the concerns raised about working hours. Alcidion operates across multiple regions and time zones, and while flexibility may be required for certain roles to support collaboration, we are committed to ensuring that this is balanced and sustainable. All employees can work flexibly without a formal arrangement. This approach is designed to support employee wellbeing and autonomy, and we continue to review these practices to ensure they meet the needs of our teams. Whilst the global nature of the business requires flexibility, it also creates a fantastic opportunity for people to learn about global health systems, learn from innovation happening in other regions, and help the team develop knowledge and experience whilst continuing to serve our NHS customer base. We acknowledge that organisational transitions can be challenging, and we are actively working to strengthen communication and support our teams. Alcidion remains committed to fostering a culture of transparency, accountability and psychological safety across all regions.
5.0
22 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Strong leadership Positive impact Learning opportunities

Cons

Integration challenges: as with any acquisition and transition into a corporate structure, there may be integration challenges and work that needs to be done to ensure a smooth transition. Alcidion Group is still growing, and this means that there are ongoing changes to the organizational structure, processes, and culture that employees may need to adapt to. These changes could create some uncertainty and potentially affect the work environment.

avatar
Alcidion Response
3y
Thanks for sharing your feedback. Whilst we do all staff briefings when major changes occur and quarterly to share how we are tracking against out business plan, we note your feedback and will be sure to keep the communication going as we continue to grow and evolve.
1.0
7 Mar 2024

Mostly bad, specially the managers.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Senior leadership team and HR are good, but that's all the pros.

Cons

Company is struggling financially. Layoff is a a usual topic. Micromanagement is happening daily, this is what happens when you are in a small office or small group.

avatar
Alcidion Response
2y
Thank you for your review. We acknowledge a period of change can be difficult for everyone impacted. Recognising the need to balance our current revenue with the cost base and having completed several major customer project deliverables in 2023, we recently concluded a program to reduce our annual cost base, principally through a reduction in headcount. We acknowledge the important contribution those departing have made to Alcidion and wish them every success in the future. Whilst short term revenue growth has been impacted by a challenging healthcare procurement environment, Alcidion remains well positioned in the long-term with $126M of sold and renewal revenue already committed over the next five years and a growing pipeline of tender opportunities.
5.0
1 Feb 2022

Fantastic place to grow.

Recommend
CEO approval
Business outlook

Pros

Opportunities to work across advisory and implementation consulting. Leading market solution with visionary leadership. Internal growth opportunities.

Cons

Growing pains in the company regarding many staff wearing multiple hats, however constantly hiring so this will be addressed over time.

avatar
Alcidion Response
4y
Thanks for the great feedback. Appreciate you taking the time to write a review.
5.0
7 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Great culture with lovely people that are engaged and smart. 50%+ women in senior leadership positions. The company is growing so quickly that there is a lot of opportunity for progression and personal growth. I haven't been in the company for a long time but it seems like a great place to work.

Cons

None that I can see as yet!

avatar
Alcidion Response
4y
Thanks for the great feedback. We're so glad you love working at Alcidion. Thanks for taking the time to write a review.
5.0
13 Jan 2024
Recommend
CEO approval
Business outlook

Pros

- Great employee benefits which are frequently reviewed and enhanced. - Caring and supportive culture. - Professional development is supported and encouraged. - Employees are encouraged to given open and honest feedback via regular engagement surveys. - Annual salary review. - Flexibility. - Technology is utilised to enhance employee experience. - Individual objectives are aligned with overall business objectives. - Approachable senior leadership.

Cons

- I wish I was closer in distance to colleagues as I really enjoy getting together with the team in person. - Time zone differences can be a challenge but I believe these can be used to your benefit.

avatar
Alcidion Response
2y
Thank you for your comments. We greatly appreciate you taking the time to write a review and sharing what's great about Alcidion!
5.0
28 Jun 2021

The best company I have ever worked for!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Strong leadership, from the UK and from the CEO - High growth company - Everybody pulling in the same direction with no politics - Innovative, collaborative, caring, trusting and flexible organisation - Strong communication - Team work

Cons

Sometimes you have to work outside 'normal' hours due to the international angle however this is hugely compensated by the flexible working arrangements. Not really a con, more of an expectation setting.

avatar
Alcidion Response
4y
Greatly appreciate you taking the time to write a review for "the best company you have ever worked for"! Thanks for the great review and letting people know about our approach to flexibility.
3.0
7 May 2023
Recommend
CEO approval
Business outlook

Pros

Work flexibility Autonomy and independence in job

Cons

Key talent loss not replaced appropriately. Very frequent leadership, department goals and process changes lead to weak leadership and making it difficult for employees who are doing the actual work to grasp on a new process implemented. This results in the management of teams not have a proper idea on what tasks are being performed by the team members and how well.

avatar
Alcidion Response
3y
Thank you for your comments. I encourage you to share your concerns with your manager or one up manager so we can understand and address these. We are glad you are enjoying Alcidion's flexible work practices that support work/life balance and family responsibilities, including hybrid working, flexible start and finish times, public holiday swap, early finish on summer Fridays and working from almost any location in the world for up to 10 days every year.
Viewing 1 - 3 of 14 Reviews

Glassdoor has 40 Alcidion reviews submitted anonymously by Alcidion employees. Read employee reviews and ratings on Glassdoor to decide if Alcidion is right for you.