Does AXA Partners pay their employees well?

According to anonymously submitted Glassdoor reviews, AXA Partners employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at AXA Partners. This rating has been stable over the past 12 months.

How satisfied are employees working at AXA Partners?

67% of AXA Partners employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AXA Partners 3.4 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at AXA Partners?

Customer Service Representative (17) , Chargé D'assistance (12) , Claims Handler (12) , Assistance Coordinator (10) , Manager (10) , Customer Service (8) , International Assistance Coordinator (8) , chargè d assistance (8) , chargée d 'assistance (8) , Business Analyst (7) , Operador Telefónico (7) , Team Leader (7) , chargé d assistance (7) , Call Center Agent (6) , Claims Adjuster (6)

What are the pros of working at AXA Partners according to real employee reviews?

"People are great and fun" ((in 40 reviews)); "Benefits are great" ((in 38 reviews)); "Great team to work with!" ((in 14 reviews)); "Great PTO and benefits" ((in 5 reviews)); "Excellent Training provided." ((in 5 reviews))

What are the cons of working at AXA Partners according to real employee reviews?

"bad place to be considered and poor management." ((in 32 reviews)); "Low Salaries and didn't keep up with the evolution" ((in 19 reviews)); "Some projects has an average of 4 managers to each developer in a team." ((in 12 reviews)); "lack of structure, and senior management is clueless" ((in 7 reviews)); "0 work life balance" ((in 7 reviews))

What are employees saying about AXA Partners redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AXA Partners redundancy and their outlook for job security at AXA Partners in 2026.

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AXA Partners

AXA Partners Reviews

Compare reviews

3.4

67% would recommend to a friend

(351 total reviews)

Marie-Louise Elhabre

78% approve of CEO

45% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.6

Culture and values

3.5

Compensation and benefits

3.4

Work/Life balance

3.0

Senior management

2.9

Career opportunities

AXA Partners has an employee rating of 3.4 out of 5 stars, based on 351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

351 reviews

1.0

9 Jan 2018

Terrible for place for actual professional

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Downtown location is the only pro.

Cons

So many to list. Very high turnover rate. Many jobs being outsourced. Outdated processes in place. Just always putting out fires and not doing anything proactive or innovative. No professional growth or development in place. Top Managers are supervisors, not leaders and have gotten to their positions because of buddying up with the right C Suite person and not because they earned it.

AXA Partners Response

Thank you for your comments, we take the views of our employees very seriously and would welcome the opportunity to discuss your feedback in more detail. Please contact group.hr@axa-assistance.com and we will organise a confidential chat to explore your concerns

1.0

10 Jun 2017

Manager

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The staff is made up of wonderful people but leaving as soon as I can.

Cons

Too many to list. Management is out of touch with day-to-day operations. They think people are disposable. Loss of contracts without new business coming in. No planning for hiring. CEO in Chicago is arrogant and doesn't appear to care about employees, only his favorites. Can't trust current HR. Systems are out of date and difficult to use.

AXA Partners Response

Dear Glassdoor Reviewer, Thank you for taking the time to share your feedback and we are sorry to hear about your experience here. Our goal is to create a positive work experience for all our employees. We know that there is always room for improvement so we greatly appreciate your remarks and we will be taking your review into serious consideration. We value and encourage feedback from all of our employees through various venues such as skip level meetings, focus groups, panel discussions,... We also have concrete action plans in place to improve where necessary; If there are concerns at any time, please do not hesitate to share with your manager and/or your HR Business Partner in order for us to quickly implement corrective actions.

3.0

2 Mar 2016

Axa Assistance USA

Senior international assistance coordinator

Recommend

CEO approval

Business outlook

Pros

Great base pay, lovely work environment, and great people.

Cons

Flexible schedule required, incredibly stressful job tasks, managers and supervisors always ask more of you, negative work-life balance

Viewing 1 - 3 of 351 Reviews

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