Mission SysAid mission is to liberate organizations by putting AI to work for them and their people.
Description SysAid is a high-growth SaaS company selling an IT Service Management Platform Powered by AI. Our vision is to lead organizations on a transformative journey towards AI-driven organizational processes and services, infusing intelligence and ease in the workday. The ITSM space is experiencing rapid growth as businesses worldwide accelerate digital transformation and adopt new technologies and workstyles.
We have over 4,000 customers in 140 countries. We are deployed in 42 languages and used daily by over 100,000 system administrators. Our software impacts the daily working lives of over 10 million end users.
SysAid is recognized as a 2023 Gartner Peer Insights™ Customers’ Choice for IT Service Management Platforms for Midsize Enterprise, Gartner Peer Insights™, 2023
SysAid Recognized in Enterprise Service Management Landscape, Q2 Report, Forrester Research, Inc., 2023
SysAid has an employee rating of 3.8 out of 5 stars, based on 151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SysAid employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
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Overall, 69% of employees would recommend working at SysAid to a friend. This is based on 153 anonymously submitted reviews on Glassdoor.
39% of job seekers rate their interview experience at SysAid as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at SysAid.