Properly escalate unresolved issues to appropriate internal teams (e.g. software developers). Refer to internal database or external resources to provide……
Provide responsive support and contribute technical input to business-led projects. To succeed in this role, you’ll bring proven experience working with……
A solid understanding of DevOps methodologies and CI/CD pipeline deployment. Deliver impeccable, tested, and robust code that exceeds our customers'……
Apply your experience in creating intelligent, scalable software solutions to help ensure that Dentally remains robust, flexible, and future-proof.…
Use metrics driven design thinking to look at our current user patterns and identify areas for product improvements and potential new offering.…
Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave.…
A solid understanding of DevOps methodologies and CI/CD pipeline deployment. Deliver impeccable, tested, and robust code that exceeds our customers'……
Serve as the primary point of contact between business teams and technical or development leads, ensuring clear communication throughout the project lifecycle.…
A solid understanding of DevOps methodologies and CI/CD pipeline deployment. Deliver impeccable, tested, and robust code that exceeds our customers'……
Strong critical thinking, decision making and problem solving / analytical skills. An understanding of both the end-user and the technical perspective is……
Strong exploratory and risk-based testing skills for complex applications. Lead risk assessment and quality decision-making throughout the development lifecycle……
Lots of autonomy, flexible work culture with the option of working remotely or from one of our beautiful offices. Lightspeed share scheme (we are all owners).…
Optimize and support Cloud Native databases. You’ll collaborate with developers, and Site Reliability engineers to improve developer experience and reduce……
Have deep experience designing, developing, and maintaining complex Ruby on Rails applications in production. 5+ years of experience in engineering.…
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere. 2+ years of PR experience, preferably in tech, AI, SaaS, or……
The management of the enrolment process should be customer centric and seamless for prospective students. Develop and maintain a strong understanding of courses……
Ask customers targeted questions to quickly understand the root of the problem
Track computer system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged
Prioritize and manage several open issues at one time
Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Prepare accurate and timely reports
Document technical knowledge in the form of notes and manuals
Maintain jovial relationships with clients
Pay: $34.00 – $38.00 per hour
Work Location: In person
Base pay range
The minimum salary is $34.00 and the max salary is $38.00.
$34.00 – $38.00/hr (Employer provided)
$36.00
/hr Median
Blenheim, Marlborough
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