Why SoftwareOne?
SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.
Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.
Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.
The role
- Do you have proven experience managing enterprise Azure environments within Financial Services and other critical customer environments?
- Are you resilient and professional, able to work effectively within cross‑functional teams in complex technical and operational environment?
- Motivated to join Parallo (powered by SoftwareOne) to deliver consistently high standards in a role critical to customers and the business?
Practical Information:
Location: Auckland, New Zealand | Reports to: Cloud & Managed Services Director | Visa Requirements: Valid working visa for New Zealand | Language Requirements: Professional level English written and verbal | Work Arrangement: Hybrid | Learn more: softwareone.com/en-au
As our new Enterprise Cloud Engineer for Parallo (a powered by SoftwareOne company), you will support large financial enterprise customers, applying strong technical judgement, clear communication, and a structured approach to operations and incident response. This role plays an important part in maintaining the stability, security, and performance of enterprise cloud platforms in demanding customer environments.
Key responsibilities will include:
- Manage and optimise enterprise Azure infrastructure to meet availability, security, and performance requirements
- Administer Windows Server environments in Azure, including configuration, patching, troubleshooting, and optimisation
- Respond to incidents and participate in on‑call rotations, performing root cause analysis and driving reliability improvements
- Monitor and secure environments using Azure Monitor, Defender for Cloud, and Defender for Endpoint
- Automate operational tasks and maintain documentation, runbooks, and monthly customer reporting.
What we need to see from you
Your Competencies:
- Deep, hands‑on Azure platform management experience in enterprise or regulated environments
- Strong Windows Server administration skills in cloud and hybrid architectures
- Solid incident management, troubleshooting, and root cause analysis capability
- Strong knowledge of Azure security, networking, identity (AD / Entra), and monitoring services
- Proficiency in automation and scripting (PowerShell, Azure CLI, Bicep, Terraform)
About You :
- Clear, decisive judgement when managing complex technical issues
- Confident communication with senior customer stakeholders and internal teams
- Strong commitment to high technical and operational standards
- Composed, reliable, and effective in demanding environments
- Focused on quality, consistency, and positive customer outcomes
Job Function
Services
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.