Date:
12 Jun 2026

Location:
Whangārei, NZ

Custom Field 1:
First Security Guards Services Ltd

Field Service Officer in - Kerikeri- Full time

Field Service Officer in -Kerikeri-Full time

Kia haumaru ai tātou katoa — keeping everyone safe. At FIRST Security, we’re proud to be one of New Zealand’s leading security providers, delivering trusted services across the country through our dedicated people.
About the Role
We’re looking for a motivated Field Service Officer to join our Kerikeri team. In this role, you’ll be responsible for installing and maintaining electronic monitoring equipment for individuals serving community-based sentences, working across a variety of environments including courts, prisons, and residential homes.

Duties:
Installing and maintaining electronic monitoring equipment

Nightshifts

Responding to equipment faults and alert activations

Attending callouts across courts, prisons, and residential locations

Liaising with field support teams to resolve issues quickly

Providing professional, respectful interactions with clients and stakeholders

Assisting in other areas of the business when required

What you’ll need:
A ‘can do’ attitude and willingness to learn

Strong communication and listening skills

Ability to think quickly and stay calm under pressure

Good level of physical fitness

Full NZ Driver’s Licence

Ability to pass a Ministry of Justice Criminal Convictions check

A current COA or the ability to obtain one

NZ residency or a valid NZ work visa

Why work with FIRST Security:
Full, ongoing training and development opportunities

Supportive team environment with strong leadership

Access to the ‘Perks’ program with discounts on retail, fuel, and groceries

Ongoing welfare checks and a strong health & safety culture

Access to EAP services, including confidential counselling and financial support for you and your family

Ready to step into a role where you can make a real difference?
Join a team that values your growth, supports your wellbeing, and helps keep communities safe. Apply now and start your journey with FIRST Security!

First Security is part of the Wilson Group. If you experience any issues with your application, please get in touch via phone or email.