Your role

As a Partner Account Manager, you’ll be managing our existing partners as well as recruiting and onboarding new regional partnerships to drive indirect sales in your designated territory. You will become a subject matter expert on Dialpad and all our products, leveraging your expertise to educate, train, and capture mindshare with our partners. Our PAM teams work closely with the National Team, which serves as our program's new-business and partner-recruitment engine.

You will contribute to our global sales team by acquiring new partners, activating existing partners, uncovering market opportunities, and driving market conversation about Dialpad! The international sales team comprises Sales Development, Channel, Enablement, SMB, Mid-Market, and Enterprise—all teeming with unbridled passion and grit. Our representatives help businesses solve complex communications issues experienced by many around the world.

Dialpad’s Partner Account Managers are tasked with recruiting, enabling, and managing partners in their assigned territories.

Dialpad’s Channel team plays an essential role in our GTM motions. This team partners closely with our SMB, Mid-Market, and Enterprise teams to continually improve new customer acquisition and customer base expansion.

This position is based in New Zealand, and reports to our Managing Director, APAC.

What you’ll do

• You’ll be a go-to Dialpad expert for partners in your assigned territory.
• Confident in presenting the Dialpad company presentation and product demonstration to channel partners.
• You’ll recruit and onboard new channel partners by providing product training, solution demonstrations, and access to the partner portal.
• You’ll be focused on building long-standing relationships with partners, consistently engaging with them to uncover and drive new business opportunities.
• You’ll effectively oversee and manage the sales funnel to ensure all opportunities progress through the sales cycle.
• You’ll be working closely with marketing to build partner recruitment webinars and sequences to increase Dialpad brand awareness amongst the partner community.
• You will be an integral part of GTM motions.

Skills you’ll bring

• 2+ years of experience in channel management and/or technology sales.
• Recent experience working for an emerging tech company.
• Has met/exceeded direct sales goals.
• Must show a proven methodology to prospect and build a pipeline.
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field).
• Proven track record of sustained over-performance against sales quota and pipeline goals.