Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Zillow

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Zillow reviews | Zillow jobs | Zillow salaries | Zillow benefits | Zillow conversations
      Zillow interviewsZillow Customer Success Manager interviewsZillow interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      20 May 2026
      Anonymous interview candidate
      Louisville, KY
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Zillow (Louisville, KY)

      Interview

      2nd interview process, first one lost to internals This go around I am contacted to interview as they are expanding the role. First red flag change they made is that now they are using AI for part of the interview process. For a CSM role. You can’t deescalate an angry AI that is designed to remain combative. Then I interview sequentially and honestly not much has changed since the last time.

      Interview questions [1]

      Question 1

      Tell me a time where you had to own a mistake
      Answer question

      Other Customer Success Manager interview reviews for Zillow

      Customer Success Manager Interview

      28 Jan 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Zillow

      Interview

      The interview process is really easy and 2 steps only. Come prepared with questions, and be prepared to share about your experience. They ask straightforward questions as they want to get to know you.

      Interview questions [1]

      Question 1

      1) Tell me about yourself 2) Why are you looking to work at Zillow?
      Answer question
      1

      Customer Success Manager Interview

      17 Apr 2023
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Zillow

      Interview

      1st interview with recruiter then 3 30 minute interviews in immediate succession the following week. Recruiter did well at setting you up and knowing what to expect. Back to back interviews were with teammates and departments that you work closely with

      Interview questions [1]

      Question 1

      Why do you want to work at zillow?
      Answer question

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Top companies for "Compensation and Benefits" near you

      avatar
      Amazon
      3.7★Compensation and benefits
      avatar
      Amazon Web Services
      3.9★Compensation and benefits
      avatar
      Google
      4.5★Compensation and benefits
      avatar
      Meta
      4.6★Compensation and benefits