The interview is basically your understanding of Yelp, what it is, and the links they send you to review. Make sure you know the different ad packages they offer, and be prepared for the role play questions. Account Manager at Yelp is a phone client retention job, making sure their paying clients don't unsubscribe to their ad packages.
Interview questions [1]
Question 1
I own a pizza business and can no longer afford my Yelp subscription, and want to cancel.
Easy. Just read job description and discuss with confidence what you will bring to improve the job and how much you are willing to learn to fill any gap in your resume.
Interview questions [1]
Question 1
Why are you interested in applying for this position?
I applied online. The process took 2 days. I interviewed at Yelp
Interview
I just had a quick screening call, and it was really focused on sales, more than on customer service. Cold calling is a big part of the role, and commissions don’t start until about 6 months in.
I applied through a recruiter. The process took 1 day. I interviewed at Yelp
Interview
the interview was a thorough process and detailed. the recruiter went through the entire job role in detail. She warned me that this role was mainly dealing with upset customers and that I was expected to keep them as members of yelp business when they had concerns about the program and wanted to opt out.
Interview questions [1]
Question 1
What would you do if you encountered technical difficulties?
