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      Customer Service Representative Interview

      25 May 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Yelp

      Interview

      Easy. Just read job description and discuss with confidence what you will bring to improve the job and how much you are willing to learn to fill any gap in your resume.

      Interview questions [1]

      Question 1

      Why are you interested in applying for this position?
      Answer question

      Other Customer Service Representative interview reviews for Yelp

      Customer Service Representative (CSR) Interview

      12 Jun 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Yelp

      Interview

      I just had a quick screening call, and it was really focused on sales, more than on customer service. Cold calling is a big part of the role, and commissions don’t start until about 6 months in.

      Interview questions [1]

      Question 1

      How do you stay motivated in sales?
      Answer question
      1

      Customer Service Representative Interview

      28 May 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Yelp

      Interview

      the interview was a thorough process and detailed. the recruiter went through the entire job role in detail. She warned me that this role was mainly dealing with upset customers and that I was expected to keep them as members of yelp business when they had concerns about the program and wanted to opt out.

      Interview questions [1]

      Question 1

      What would you do if you encountered technical difficulties?
      Answer question

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