I had an overall positive experience, very nice hiring manager who explained the role expectations to me, as well as awaiting thoughtfully for my answers. Also included a short aptitude test.
Interview questions [1]
Question 1
Tell me how you would deal with a difficult customer at the checkouts.
Easy and comfortable. Interviewers were nice and it wasn’t intimidating. Easy normal questions that you would typically expect. Competency questions. 1 on 1 interview with manager. Asked typical questions about customer service and dealing with rude customers.
I applied online. I interviewed at WHSmith (Lichfield, England)
Interview
Easy interview, basic questions, alot of common sense really.
They like if you know history of the company, dress smart casual. One on one interview, no group interviews. Phone call saying offering the job and let me decide will the next day,