I applied online. The process took 1 day. I interviewed at T-Mobile (Chicago, IL) in Sept 2010
Interview
I applied online, and received a call within 2 weeks of the submission. An interview was scheduled for 2 weeks later. During the interview, I met with 2 Market Mangers and was asked about my problem solving skills with both customer and employees. Questions were also asked about specific instances regarding employee coaching as well customer service resolution techniques.
Interview questions [1]
Question 1
What is the most important aspect of your position?
Phone interview
Video interview
Interview with 2 direct managers.
They will determine whether you move forward.
It depends on you passing an assessment
Passing a job role play
They also want you to demonstrate previous roles.
I applied in-person. The process took 4 weeks. I interviewed at T-Mobile in May 2023
Interview
Two interviews on a panel of other managers that pass you off to the district manager. You’d need to have a 20 minute presentation going over why you are the person for the job and your credentials.
Interview questions [1]
Question 1
How to develop your team and coach them to success
Straight forward sales and success focused questions. They are looking for open hours and performance driven individuals. Standard one on one interview process with a current store manager and a district manager of the district.
