It was very mutual, they were friendly and seemed to care about their future employees. I was grateful for the opportunity to speak with them, they were knowledgable. They provided statistics and success rates of employees.
Interview questions [1]
Question 1
They asked about personal traits, why customer service, what can you bring to sprint.
I applied online. The process took 3 months. I interviewed at T-Mobile in May 2016
Interview
I did my application in January and passed the assesment. I waited four months for them to contact me again about my video interview. Once that was confirmed I received an email a day later to come to A Day in the Life where they told us about benefits, showed us around and scheduled our face to face interview. A week later I went to my interview. The next day I received an email to process my information for my background check. A month later I received an email stating the I passed my background and I received an offer in retention. I start July 5th. So the ENTIRE process took over 6 months to actually get hired.
Interview questions [1]
Question 1
How would you handle an irate customer the threatens to leave the company?
