Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      T-Mobile

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: T-Mobile reviews | T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile conversations
      T-Mobile interviewsT-Mobile T-Mobile Customer Service Representative interviewsT-Mobile interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      T-Mobile Customer Service Representative Interview

      15 Sept 2016
      Anonymous employee
      Mission, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at T-Mobile (Mission, TX) in Jan 2012

      Interview

      There was 3 managers conducting the interview. I believe it was the HR manager and 2 actual Customer Service managers. You go into a room and they ask you multiple questions while reviewing your resume.

      Interview questions [1]

      Question 1

      In your past job, how did you handle an angry customer?
      Answer question

      Other T-Mobile Customer Service Representative interview reviews for T-Mobile

      T-Mobile Customer Service Representative Interview

      23 Apr 2019
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at T-Mobile (New York, NY) in Apr 2019

      Interview

      Communication to use the anything anything anything anytime will be happened to send SMS to one place to another place using the communication used to communication and if phone number is used to one person to another person contact it means also communication

      Interview questions [1]

      Question 1

      IAM was finish 11 standard you have any job in your company
      Answer question

      T-Mobile Customer Service Representative Interview

      7 Jan 2016
      Anonymous interview candidate
      Birmingham, AL
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at T-Mobile (Birmingham, AL) in Jan 2016

      Interview

      I applied online for the CS position in financial services, was asked to take a skills test. Passed the assessment, then asked to interview through hire vue. I completed some written and recorded some answers with my webcam. Now I'm still waiting to hear a response. Its been one week.

      Interview questions [1]

      Question 1

      Why are you seeing new employment?
      Answer question
      5

      T-Mobile Customer Service Representative Interview

      29 Dec 2015
      Anonymous interview candidate
      Corona, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at T-Mobile (Corona, CA)

      Interview

      Applied and in a week received a call back for an interview at another location. The worst aspect about this interview was one of the managers. She was on her cell phone the whole time & barely acknowledged that I was present. Very unprofessional in my opinion.

      Interview questions [1]

      Question 1

      How do you learn about new phones/troubleshooting, etc?
      Answer question
      1

      Top companies for "Compensation and Benefits" near you

      avatar
      Huawei Technologies
      3.6★Compensation and benefits
      avatar
      Ericsson
      3.6★Compensation and benefits
      avatar
      Saudi Telecom
      4.0★Compensation and benefits
      avatar
      Nokia
      3.5★Compensation and benefits