I applied online. I interviewed at T-Mobile in Sept 2016
Interview
I applied online and then was asked to take an online assessment. Then a follow-up email was rec'd with an additional form to complete. A few days later I was emailed a link to take a digital interview. I had to complete it within 3 business days of receiving it. The digital interview took approximately 40 minutes of time. There were 14 questions in total.
Give an example, from any job, where a customer had an issue or complaint. What did you do to resolve it or to make it a good experience for the customer?
It’s a grueling process. Do several interviews before you go in for an actual interview. It’s more like a mixer. Meet a variety of people then do a one on one.
The interview went well, but when they asked about my desired length of stay, I explained that I wanted to stay for a considerable time, but still launch or perhaps grow the company. The interviewer then went on a rant about how they thought they would only stay at this job for a short while, and their enthusiasm seemed to wane.
After completing a phone interview there was an in person interview.There were two people doing the interview one person asked the questions the other took notes. It didn't last long and they were very nice.
