11y
Thank you for your feedback. I apologize that we didn't better communicate our intention with the challenge. We know that challenges are, well, challenging -- not only for candidates, but for us as well. We dedicate a lot of time to them because we feel that the effort invested up front to make sure that there's a good fit between the candidate and us is well worth it. There's nothing worse than a mismatch. We do ask every candidate to answer both questions on the product challenge for two reasons. First, each question requires a different thought process and we want to evaluate both. Second, we want to keep things fair and consistent across all candidates. Rest assured that we do not use challenge responses for anything other than making hiring decisions. In terms of the Senior Product Management roles opening, then closing, then re-opening, our job openings do change daily as we fill positions and/or our organizational needs change. However, the recruiter should have gotten back to you when you requested more information. I have shared your experience with the recruiting department so that we don't repeat the mistake. I do truly apologize that we delivered a poor experience, but want to thank you for helping us make it better for future candidates. Good luck in your job search and if you have any other suggestions or concerns, please reach out to me at amy.pressman@medallia.com.
