I applied online. The process took 2 days. I interviewed at Groupon in Jul 2013
Interview
Applied on website right and was contacted that same day to set up a phone interview. On phone interview asked general questions about my work background. Then asked questions about what I thought groupon was and how my current experience could be related. Interview was very friendly. At the end salary was brought up, and it was way under what I was currently making. Once interviewer heard this politely ended interview and said they would keep my information on file.
Interview questions [1]
Question 1
Based on what you know about Groupon, why would companies want to use us?
The interview process is simple and they're 4 rounds as listed below;
1. GD
2. Versant test
3. Manager round (Email writing)
4. HR round (Salary discussion)
Once selected, you'll be given the offer letter and you can join.
Interview questions [1]
Question 1
They'll ask you write an email based on a customer's issue.
The process was great and expectations were clearly communicated. The person that interviewed me was very energetic. They spoke to me about the history of the role and what they needed within the position.
Interview questions [1]
Question 1
Tell me about a time when you had a difficult situation. How did you handle it?
I applied online. I interviewed at Groupon (Bengaluru)
Interview
It was easy and was able to crack it. Basic interview rounds and good company to work with. You can go for it if you are interested to work in customer service and okey with night shifts.
Interview questions [1]
Question 1
Previous experience and customer experience related questions