5y
First of all, thank you for taking the time to write your review.
For each of our positions, we review and consider each candidate seriously. In this instance, our Recruitment Manager held the initial call and then the hiring managers proceeded to review CVs in line with their knowledge and expectations before confirming who they would like to proceed to the next stage. This process did take a little longer than usual and we are very sorry for that.
The candidate experience is key for us, and that, of course, starts with excellent communication and regular touchpoints with our candidates as we are appreciative of the time and energy they spend on our recruitment process. We will review our email communications following your feedback, so again thank you for taking the time to share this with us - we will continue to learn and improve what is and isn't working.
I wish you the best of luck in your career endeavors.