The interview process took about 3 weeks. I applied online for a specific Apple Store and after one week I got the e-mail invite for the first group interview. This one was an easy one. We were 6 candidates so it was kind of chill. Our interviewer was one of the Apple Store manager were I applied. We started by introducing ourselves to the group by saying the name and the answer to the general question "What is your dream car and why". After that, we started to answer some questions written on an ipad. First, the guy next to you answer his question and then when it's your turn, you need to swipe to get yours. You can skip the first one, but you need to answer the second one if you skipped. In the end we got the chance to ask some questions to the interviewer. It's good to have one or two questions. After about a week I got the phone call for the second interview. This time it was a one on one with another store manager. The questions are quite similar with the questions you get on the ipad in the first interview : Why Apple? Tell me something about your passions. What's the difference between customer experience and customer service, Describe a time when you had to handle a difficult customer. Don't lie, don't be a robot. Be yourself because every question might have a followup question so your story needs to be strong. After the second interview I got a phone call 25 minutes later to set up the third and final interview with the store leader. This one was also a one on one interview but in another building, office. Keep in mind that if you get to the third interview with the Store Leader, at this point, you made the cut but you still need to make a really good impression. Smile all the time, be friendly and be honest. Be yourself and if you really want this job you will get it.