Phone call, followed by a technical interview, followed by a video generated interview. Interesting process, takes a few weeks to hear back but working with apple is work it, great standard there
I applied online. The process took 2 weeks. I interviewed at Apple (Pensacola, FL) in Mar 2015
Interview
I applied online and had a total of three interviews. The first two were with recruiters and were similar they focused on customer service as well as technical, but the focus was more on customer service
The interviewers were pleasant and instantly put me at ease
I was offered the position based on my background check clearing. That took about a week to clear.
Overall a good experience
Interview questions [1]
Question 1
A customer lost all of her photos from her iPhone. Wasn't sure how it happened but they were gone
I first spoke on the phone with a recruiter then scheduled an interview virtually. We role played a series of potential scenarios and they asked some questions. It was pretty straightforward and flowed really smoothly.
Interview questions about culture or apple after that.they check my confidence and trust because it is most important in all company. trust makes us friendly with company and just because of it we all did it very smoothly and enjoy the work