They had general questions about technology and want o to understand why and how invested you are willing to be in tech. They also emphasize your personality and how you will deal with customers more than anything because they'll see your knowledge of tech as something that can be taught more rather than your customer service.
Interview questions [1]
Question 1
An example of a question would be "How would you tell a customer that you wouldn't be able to help their situation?"
Phone call, followed by a technical interview, followed by a video generated interview. Interesting process, takes a few weeks to hear back but working with apple is work it, great standard there
I first spoke on the phone with a recruiter then scheduled an interview virtually. We role played a series of potential scenarios and they asked some questions. It was pretty straightforward and flowed really smoothly.
Interview questions about culture or apple after that.they check my confidence and trust because it is most important in all company. trust makes us friendly with company and just because of it we all did it very smoothly and enjoy the work