I applied through an employee referral. The process took 2 days. I interviewed at Apple (Clarksville, TN) in Feb 2014
Interview
I applied online but heard nothing, a week later a friend forwarded my resume to his supervisor. I received a call from Apple about a week or so later. She told me they were hiring specifically a 40 hr/wk position, 4 8-hour days during the wk and 1 8-hour weekend day and that I must be available between 5am-11pm CST. Also that training would be 40 hrs for 4-6 weeks. She told me the starting rate (My starting wage was $2 lower than a friend who worked there previously, so it does vary). She asked me 3 questions and then advised me that I would hear from someone in 24 hours. I did hear back from them via email with the standard "we have chosen someone else".
Interview questions [3]
Question 1
If a customer called in because they fell and dropped their phone and now it is not working,how would you respond.
asked general questions about how you would deal with customers in various scenarios, positive and negative. and then do an example call with the interviewer from start to finish, then various personal questions
Asked about prior work, current schedule, knowledge regarding subject matter. I didn't get into any informational interview questions until the third interview. The first two interviews were practically all formal greetings and making sure there aren't schedule or schooling conflicts.
Interview questions [1]
Question 1
How capable is your at home environment of catering to an advisor work position
Normal behavioral questions interview. Was mostly a conversation and previous experiences that could help with the position. Tell me about a time where... etc. Interviewers were very nice and it was a good experience.