Amazon Work At Home Telephone Customer Service Representative interview questions

It was quick and very basic,they want to know how you handle with conflict and stressful situations. They ask you If you are comfortable working from home and how far do you plan to stay with the company and what other careers do you want to pursue.

I had to take a test from the computer and answer many scenarios about people asking for Amazon products, Estimated time of arrival and some kind of psicological questions.