I applied online. The process took 2 days. I interviewed at Amazon in Feb 2022
Interview
Had undergone the online assessment and now have progressed forward to the phone interview stage.
So the first state is the online assessment and then comes phone interview stage. Once that i completed i believe will be an onsite in person interview. But i will come to know once i complete my phone interview.
The interview was largely centered around Amazon’s Leadership Principles, which guided almost every question throughout the session. Rather than focusing on technical skills, the interviewer dug deeply into how I think, take ownership, solve problems, and collaborate with others in ambiguous or high-pressure situations.
I had four rounds of interviews, each 45 minutes. The interviews consisted of behavioural questions. Each interviewer focused on different Amazon principles, so make sure you know those. Use the STAR method to answer the behavioural questions.
Interview questions [1]
Question 1
Tell me about a time you used customer feedback to change the way you worked
Account Rep will firstly go through a phone screen for 45 minutes, then if passed, they will be moved to the onsite stage, where they will have 4 interviews, which will be focusing on the situational questions
Interview questions [1]
Question 1
Tell me about a time when you had a difficult interaction with a customer