Amazon Customer Service CSR interview questions

Versant was the first round, from what I remember. Then it was a face to face round of interview with a senior manager. He asked about previous retail experiences, questions about how to keep a customer happy and retian the customer.

there was no interview well traditional interview, you completed tasks online and watched videos answered the questions and got the job at the end, they didn't tell you that though they just emailed saying been successful a few days later.