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      Senior Manager Customer Service Interview

      20 Dec 2015
      Anonymous employee
      Toronto, ON
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 months. I interviewed at 3M (Toronto, ON) in Mar 2013

      Interview

      1 telephone interview and 2 in person interviews. The 1:1 interviews were both behavior based and had an HR representative and the hiring manager and a colleague. The interviews each took 1 and a half hours. The telephone interview was 1/2 hour. The majority of the question were behavior based with specific skills and accomplishments highlighted. The outcome was that I was given a job offer 2 weeks after my last interview was done. The interview were quite long and some questions were repetitive.

      Interview questions [1]

      Question 1

      tell me about a time when you had to deal with a decision that you were not in agreement with and what you did?
      1 Answer