1y
Hi,
Thank you for your feedback—and we're genuinely sorry that your first impression of 360Learning was a negative one. A candidate should never leave an interview feeling like their time or experience wasn’t valued, and it’s clear we missed the mark here.
We've already reviewed this internally and taken immediate steps:
We're revisiting our phone screening structure to ensure interviewers take the time to explore each candidate’s background in more depth.
We’re reinforcing expectations around engagement and preparation with everyone involved in the process.
We’ll be implementing candidate experience check-ins more systematically across early interview stages.
Your feedback was specific and helpful—it’s pushing us to raise the bar, and that’s exactly what we intend to do. If you're open to it, we’d sincerely welcome a follow-up conversation to hear more and share the concrete improvements we’re making.
Thank you again for your honesty, and all the best in your future endeavors.
