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What can the Aflac breach teach us about the future of cybersecurity in insurance? Itโs a reminder that the biggest threats arenโt always technical. Social engineering tactics like phishing and impersonation are proving just as effective, especially when attackers target help desks and credential resets. Our latest blog dives into: โ๏ธ How the Aflac incident reflects a broader shift in attack patterns โ๏ธ Why the human layer is both the biggest vulnerability and a critical defense โ๏ธ What insurers can do to strengthen non-technical safeguards โ๏ธ Four key questions every insurance leader should be asking Cybercriminals are evolving fast. The insurers that stay ahead will be the ones that rethink traditional defenses, embody a security-first culture and turn people into a true security asset. Read the full blog to explore how a multi-layered approach can build long-term resilience โก๏ธ https://www.capco.com/Intelligence/Capco-Intelligence/cybersecurity-threats-in-insurance-lessons-from-the-aflac-breach Authors: @Paul Laurent, @Andy Soodek, CIPP-E, CISSP, CISM, MBA, and @Salman Amindavar
Thank you to our clients who joined us for an engaging evening on generative AI strategies in financial services. The conversation was rich with shared experiences, forward-looking insights, and practical ideas for scaling GenAI with impact. Weโre grateful to Microsoft for co-hosting the event and to both teams for helping lead the dialogue. Mark Hickson and Craig Ballard from @Microsoft and @Suzanne Muir, @Shawn Adams, @Liam Armstrong, and @Peter Jaques from @Capco Canada brought powerful perspectives on what scalable success really looks like, grounded in hands-on experience. Together, we explored real-world GenAI adoption, our joint frameworks for driving value, and what is truly achievable in financial services. From top use cases to common challenges, the discussion made clear that GenAI is moving fast and firms that scale with purpose will lead the way. To learn more about Capcoโs approach to GenAI in financial services, visit https://www.capco.com/genai Looking forward to what comes next. #GenerativeAI #FinancialServices
๐ฅ๐ฒ๐๐ผ๐น๐๐๐ถ๐ผ๐ป๐ถ๐๐ฒ ๐ฌ๐ผ๐๐ฟ ๐๐ถ๐ป๐ฎ๐ป๐ฐ๐ถ๐ฎ๐น ๐ข๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐ ๐๐ถ๐๐ต ๐๐ด๐ฒ๐ป๐๐ถ๐ฐ ๐๐ Agentic AI offers intelligent payment routing, automated reconciliation, and dynamic payment authorization. Enhance efficiency and security in your financial processes. ๐ก Learn more about these innovations in our full article: https://www.capco.com/intelligence/capco-intelligence/agentic-ai-transforming-payments-and-cash-management
๐๐ฟ๐ฒ ๐๐ผ๐๐ฟ ๐ฐ๐ผ๐๐ ๐๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป ๐ฒ๐ณ๐ณ๐ผ๐ฟ๐๐ ๐ฏ๐๐ถ๐น๐ ๐๐ผ ๐น๐ฎ๐๐ ๐ผ๐ฟ ๐ท๐๐๐ ๐ฐ๐ต๐ฎ๐๐ถ๐ป๐ด ๐พ๐๐ถ๐ฐ๐ธ ๐๐ถ๐ป๐? Many financial institutions focus on immediate savings like headcount cuts or vendor reductions at the expense of long-term efficiency. Without addressing structural inefficiencies or aligning efforts with strategic goals, these institutions risk reduced capacity, operational friction, and stalled growth. This blog explores how aligning talent, optimizing workflows, and better leveraging technology can eliminate low-value work and drive lasting impact. By combining tactical cost actions with strategic transformation levers, institutions can build a more resilient, scalable, and efficient future. See how to move beyond the quick win ๐ https://www.capco.com/intelligence/capco-intelligence/building-a-sustainable-cost-transformation-strategy Authors: @Jason Noran, @Christopher de Sousa & Claire McNeary
Cyber threats are evolving, and personal lines insurers are in the crosshairs. @Shannon Worsham, MBA, CPCU, Partner at Capco, explains in a @P&C Specialist article that high volumes of sensitive data and third-party vendor exposure make these insurers prime targets. She outlines how organizations can build resilience by protecting core infrastructure, securing data from the inside out, and adopting AI-aware practices. Read more of Shannonโs insights โก๏ธ https://www.pandcspecialist.com/lead/enroll/4866424/663174?from=https%3A%2F%2Fwww.pandcspecialist.com%2Fc%2F4866424%2F663174%3Freferrer_module%3Dgoogle.com%26highlight%3Dcapco&referrerId=1&referrerDomain=google.com
๐๐ฒ๐๐ฒ๐ฟ๐ฎ๐ด๐ถ๐ป๐ด ๐ฅ๐ฒ๐ด๐๐น๐ฎ๐๐ถ๐ผ๐ป ๐ฎ๐ ๐ฎ ๐๐ผ๐บ๐ฝ๐ฒ๐๐ถ๐๐ถ๐๐ฒ ๐๐ฑ๐๐ฎ๐ป๐๐ฎ๐ด๐ฒ The new Capco Regulatory Heatmap 2025โ2027 highlights what truly matters: โข CRD VI, ESG Risk Management & CSRD โข Financial & Operational Resilience (DORA) โข Retail Investment Strategy & MiFID II/MiFIR Review โข AMLD 6 & PSD 3 ๐ Get a clear overview now and turn regulatory complexity into strategic clarity: https://www.capco.com/intelligence/capco-intelligence/regulatory-heatmap-2025-2027 For deeper insights and global perspectives across the financial services and energy sectors, please note that our Global Regulatory Horizon newsletter will be published shortly.
๐ Basel IV: Redefining Business Strategies Basel IV will provide a platform for banks to benefit from a range of business opportunities if they can embrace adaptive business strategies, nimble capital planning, strong cross-border data discipline, and transparent risk governance. ๐ฆDiscover our latest white paper here https://www.capco.com/Intelligence/Capco-Intelligence/basel-iv-change-management-as-a-profitable-investment and learn more about our solutions for effective change management, transformation, and analytics.
๐ก Donโt move your data โ connect it. ๐๐ป๐ผ๐๐น๐ฒ๐ฑ๐ด๐ฒ ๐ด๐ฟ๐ฎ๐ฝ๐ต๐ offer a smarter, scalable way to integrate siloed data and unlock real-time insights. ๐ Explore how in our new white paper, Transforming Messy Data into Actionable Insights, featuring insights from Caleb Severn: https://www.capco.com/intelligence/capco-intelligence/transforming-messy-data-into-actionable-insights ๐ฉ Ready to see how this could work in your organization? Connect with our Capco experts to start your knowledge graph journey.
๐ ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ ๐๐ป๐ป๐ผ๐๐ป๐ฐ๐ฒ๐บ๐ฒ๐ป๐ | ๐ช๐ฒ๐น๐ฐ๐ผ๐บ๐ถ๐ป๐ด ๐ข๐๐ฟ ๐ก๐ฒ๐ ๐ฆ๐ฒ๐ป๐ถ๐ผ๐ฟ ๐๐ฑ๐๐ถ๐๐ผ๐ฟ Weโre delighted to welcome @Antoine Boublil to Capco as Senior Advisor, supporting our clients across ๐ช๐ฒ๐ฎ๐น๐๐ต ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐, ๐๐ฎ๐ป๐ธ๐ถ๐ป๐ด, ๐๐ถ๐ป๐ฎ๐ป๐ฐ๐ฒ, ๐ฎ๐ป๐ฑ ๐๐ป๐ฒ๐ฟ๐ด๐ โ with a focus on Switzerland and Continental Europe. Antoine brings extensive leadership experience from senior finance roles at leading financial institutions and a proven track record of driving transformation in complex, regulated environments. We look forward to the impact he will have in helping our clients navigate change and seize new opportunities. Welcome to the team, Antoine!
๐ฅ๐๐ ๐๐ง ๐ฐ๐ผ๐บ๐ฝ๐น๐ถ๐ฎ๐ป๐ฐ๐ฒ ๐ถ๐ ๐ป๐ผ ๐น๐ผ๐ป๐ด๐ฒ๐ฟ ๐ท๐๐๐ ๐ฎ ๐น๐ฒ๐ด๐ฎ๐น ๐ฐ๐ต๐ฒ๐ฐ๐ธ๐ฏ๐ผ๐ โ ๐ถ๐โ๐ ๐ฎ ๐ฏ๐๐๐ถ๐ป๐ฒ๐๐-๐ฐ๐ฟ๐ถ๐๐ถ๐ฐ๐ฎ๐น ๐ฟ๐ถ๐๐ธ. In 2025 alone, a number of tier 1 energy trading companies faced multi-million-euro fines for breaches. Capco's new article breaks down whatโs driving this uptick โ from data integration challenges to the rise in automated trading โ and how firms can get ahead. ๐ Read in full here: https://www.capco.com/intelligence/capco-intelligence/european-energy-trading Author: @Saeed Patel
