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The direction of travel for communications surveillance is clear. Based on insights from 43 global institutions, ๐๐ฎ๐ฝ๐ฐ๐ผ and @NICE Actimize are hosting a live webinar to unpack the key findings from the ๐๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐ ๐ฆ๐๐ฟ๐๐ฒ๐ถ๐น๐น๐ฎ๐ป๐ฐ๐ฒ ๐๐ฒ๐ป๐ฐ๐ต๐บ๐ฎ๐ฟ๐ธ๐ถ๐ป๐ด ๐ฅ๐ฒ๐ฝ๐ผ๐ฟ๐ and what they mean for firms planning their next steps. Hear from @Jamilia Parry (Capco) and Steve LoGalbo (NICE Actimize) on how leading banks are using ๐๐ ๐ฎ๐ป๐ฑ ๐ฎ๐ฑ๐๐ฎ๐ป๐ฐ๐ฒ๐ฑ ๐ฎ๐ป๐ฎ๐น๐๐๐ถ๐ฐ๐ to modernise surveillance and respond to rising regulatory expectations. ๐ 5 February | 14:00 GMT / 09:00 EST ๐ Register here:
Conversations about wellbeing at work really matter - especially when they move beyond words and into how organisations show up for their people. โ The importance of flexibility and equality of flexibility - you don't have to have a specific reason to request it and that's okay. โ One of our core values at Capco is Make a Difference. I truly believe this is one we strive to make for all employees. โ There's having reactive and proactive approaches to Mental Health. As we progress as organisations, both are important but the proactive approach needs that focus.
๐ Meet Chirag โ Head of Technology & Engineering at Capco Poland Originally from Delhi and now calling Warsaw his second home, Chirag brings more than 14 years of IT experience, with a strong focus on strategic delivery, operational excellence, and building high-performing teams. What drives him? Challenging convention, creating meaningful impact, and empowering people to grow. His upbringing in India shaped his openness, resilience, and belief in teamwork โ values that align strongly with Capcoโs culture. At Capco, weโre proud to foster an environment where diverse backgrounds, perspectives, and leadership styles are not only welcomed but truly celebrated. Read more about Chirag and his journey at Capco here: https://www.capco.com/Careers/meet-our-people/Chirag-Seth
๐๐ด๐ฒ๐ป๐๐ถ๐ฐ ๐๐ is redefining how teams plan, design, and deliver software. It combines precision and speed with the human oversight needed to ensure trust and accountability. Tools like Capcoโs ๐๐ ๐๐ฒ๐ป๐ถ๐ฒ demonstrate how Agentic AI is making delivery smarter and more efficient. By streamlining how teams capture and refine requirements, it frees them to focus on higher-value work and drives faster, more consistent outcomes. In Part 1 of our series ๐ก๐ฎ๐๐ถ๐ด๐ฎ๐๐ถ๐ป๐ด ๐๐ต๐ฒ ๐ฆ๐ผ๐ณ๐๐๐ฎ๐ฟ๐ฒ ๐๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐ ๐๐ถ๐ณ๐ฒ๐ฐ๐๐ฐ๐น๐ฒ ๐๐ถ๐๐ต ๐๐ด๐ฒ๐ป๐๐ถ๐ฐ ๐๐, we explore how embedding Agentic AI across the SDLC helps organizations streamline workflows, enhance quality and unlock measurable value at every stage of delivery. ๐๐ ๐ฝ๐น๐ผ๐ฟ๐ฒ ๐ต๐ผ๐ ๐๐ด๐ฒ๐ป๐๐ถ๐ฐ ๐๐ ๐ถ๐ ๐ฟ๐ฒ๐ฑ๐ฒ๐ณ๐ถ๐ป๐ถ๐ป๐ด ๐๐ต๐ฒ ๐ป๐ฒ๐ ๐ ๐ฒ๐ฟ๐ฎ ๐ผ๐ณ ๐๐ผ๐ณ๐๐๐ฎ๐ฟ๐ฒ ๐ฑ๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐ โก๏ธ https://www.capco.com/intelligence/capco-intelligence/navigating-the-sw-development-lifeycle-with-agentic-ai-part-1
Conversational banking is bringing inclusivity to the heart of digital transformation, enabling people to engage through voice, text, or even wearable technology. These interactions not only improve convenience but also make banking more human, empathetic, and connected. In their latest article, ๐๐ผ๐ป๐๐ฒ๐ฟ๐๐ฎ๐๐ถ๐ผ๐ป๐ฎ๐น ๐ฏ๐ฎ๐ป๐ธ๐ถ๐ป๐ด: ๐ฟ๐ฒ๐๐ผ๐น๐๐๐ถ๐ผ๐ป๐ถ๐๐ถ๐ป๐ด ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ถ๐ป๐๐ฒ๐ฟ๐ฎ๐ฐ๐๐ถ๐ผ๐ป๐ ๐ถ๐ป ๐ณ๐ถ๐ป๐ฎ๐ป๐ฐ๐ถ๐ฎ๐น ๐๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐, @Sam Riordan, @Graeme Carmichael and @Costa Stathis share how AI-driven conversations are helping financial institutions strengthen relationships, build trust, and remove barriers for vulnerable customers. As expectations continue to grow, this approach offers a smarter, more inclusive way forward. ๐ฅ๐ฒ๐ฎ๐ฑ ๐๐ต๐ฒ ๐ณ๐๐น๐น ๐ฎ๐ฟ๐๐ถ๐ฐ๐น๐ฒ to discover how Capco is helping financial institutions give every customer a voice โก๏ธ https://www.capco.com/Intelligence/Capco-Intelligence/conversational-banking-transforming-customer-interactions
AI agents are advancing fast, but enterprise systems are still too large and complex for any model to fully understand. Scaling autonomy requires a smarter approach that blends retrieval, governance, human expertise, and new working patterns. Part 2 of our series, ๐ก๐ฎ๐๐ถ๐ด๐ฎ๐๐ถ๐ป๐ด ๐๐ต๐ฒ ๐ฆ๐ผ๐ณ๐๐๐ฎ๐ฟ๐ฒ ๐๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐ ๐๐ถ๐ณ๐ฒ๐ฐ๐๐ฐ๐น๐ฒ ๐๐ถ๐๐ต ๐๐ด๐ฒ๐ป๐๐ถ๐ฐ ๐๐, explores the technical limitations that remain, the critical need for domain expertise, and the operating model that allows organizations to deploy autonomous agents safely and effectively. Building confident autonomy starts with understanding the right safeguards and operating model. ๐ฅ๐ฒ๐ฎ๐ฑ๐ ๐๐ผ ๐ฒ๐ ๐ฝ๐น๐ผ๐ฟ๐ฒ ๐๐ต๐ฎ๐ ๐ถ๐ ๐๐ฎ๐ธ๐ฒ๐? ๐๐น๐ถ๐ฐ๐ธ ๐ต๐ฒ๐ฟ๐ฒ โก๏ธ https://www.capco.com/intelligence/capco-intelligence/navigating-the-sw-development-lifeycle-with-agentic-ai-part-2
AI is transforming surveillance but how prepared is the industry? Our latest ๐๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐ ๐ฆ๐๐ฟ๐๐ฒ๐ถ๐น๐น๐ฎ๐ป๐ฐ๐ฒ ๐๐ฒ๐ป๐ฐ๐ต๐บ๐ฎ๐ฟ๐ธ๐ถ๐ป๐ด ๐ฅ๐ฒ๐ฝ๐ผ๐ฟ๐ with @NICE Actimize uncovers how 43 institutions are adopting integrated platforms, scaling AI, and reducing false positives. See the trends, challenges, and opportunities reshaping the function. ๐๐ผ๐๐ป๐น๐ผ๐ฎ๐ฑ ๐๐ต๐ฒ ๐ณ๐๐น๐น ๐ฟ๐ฒ๐ฝ๐ผ๐ฟ๐ ๐ณ๐ถ๐ป๐ฑ๐ถ๐ป๐ด๐ โก๏ธ https://www.capco.com/intelligence/capco-intelligence/communications-surveillance-benchmarking-report-2025
Success in capital markets depends on more than speed. It requires the ability to interpret change, act in real time, and scale innovation across complex systems. As markets accelerate, investment banks must respond faster, manage risk smarter, and build resilient architecture that keeps pace with global volatility. In ๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ฒ๐ฐ๐ผ๐ป๐ฑ๐ ๐๐ผ ๐ถ๐บ๐ฝ๐ฎ๐ฐ๐, @Jennifer Harding and @Corneliu Rimboiu highlight how real-time data, insight, and modern infrastructure are helping firms achieve agility and lasting market advantage. Discover what it takes to lead in the microsecond era โก๏ธ https://www.capco.com/Intelligence/Capco-Intelligence/microseconds-to-impact-real-time-investment-banking
The Chief Data Office has come a long way, from risk manager to architect of enterprise intelligence. Explore how the CDO role is evolving through five key stages, from governance and compliance to value creation, AI enablement, and business-wide intelligence. See how the role is being redefined in our latest article by @Syed Hussain and @Joe Forooghian: https://www.capco.com/Intelligence/Capco-Intelligence/the-new-cdo-mandate
@Capco was proud to sponsor the inaugural ๐ฆ๐๐๐ ๐ ๐ก๐ฒ๐ ๐๐๐ฒ๐ป ๐ข๐ฝ๐: ๐๐ฒ๐บ๐ผ ๐๐ฎ๐ and to host the ๐๐ ๐๐ป๐ณ๐๐๐ถ๐ผ๐ป ๐๐ฐ๐ฟ๐ผ๐๐ ๐๐ต๐ฒ ๐ง๐ฟ๐ฎ๐ฑ๐ฒ ๐๐ถ๐ณ๐ฒ๐ฐ๐๐ฐ๐น๐ฒ panel as part of the program. During the session, @Chelsea Mattias, Partner and Global Head of Capital Markets, moderated a forward-looking discussion on how AI is accelerating change across trading, post-trade operations, and the broader control environment. The discussion highlighted how firms are moving from experimentation to more scalable and well-governed AI adoption across the trade lifecycle. It also underscored the importance of industry collaboration and of applying lessons from previous technology waves to ensure transparency, strong controls, and responsible scaling from the start. The panel brought together leaders who shared actionable perspectives on the future of AI across the trade lifecycle: โข @Steve Shillingford, President & CEO, DeepSee โข @Michael Fiscella, Managing Director, Global Head of Firmwide Operations, Jefferies โข Joseph Sheirer, Senior Vice President, Corporate Financing & Advertising Regulation, FINRA Capco is committed to supporting clients as they navigate this next phase of AI-enabled transformation and build the foundations for resilient, transparent, and scalable adoption across the trade lifecycle. To learn more about our work in this space, contact us here: https://www.capco.com/Industries/capital-markets
