iprice group Reviews

3.1

48% would recommend to a friend

(162 total reviews)

Heinrich Wendel

45% approve of CEO

32% positive business outlook

iprice group has an employee rating of 3.1 out of 5 stars, based on 162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iprice group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

162 reviews
1.0
11 Jun 2018

white things: Napkins, Q-Tips, iPrice, Salt

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Salary always on time even in dire times *slow claps* - Above average transparency sometimes (though they didn't need to go all Childish Gambino with those youtube videos) - Attractive for expats to shake your hips. Shake it till you make it.

Cons

There is a Yuge difference in opportunities, career growth, pay scale, treatment, responsibilities and perception depending on whether you are an avocado-on-toast western or nasi-lemak-for-breakfast local. For a startup operating in 7 regions in SEA, it's uncanny that top 3 levels of management are solely western. The locals start from mid to lower levels in the organization. Decisions are made by a nuclear bunch of mid 30 male senior management on their cold press juices and dip teas who have little understanding of how the market works, and worst of all, how the culture works in this part of the world. After increasing backlash internally and externally did they choose to hire a couple of sub-par chocolate pastries for the sake of calming people down and to show that they are 'diversifying' If you are western, you will climb the ladder very fast for the same contribution as opposed to a local. Perception matters. Results are a fart in the wind here. Western interns get CXO level reception even before they join while a local interns' name wouldn't even be known. It's Jack and Rose moment when the former leaves the company while the latter has to Dunkirk their way out. You are 'cool' if you join the elite for social interactions out of work, chugging malt and hops, pool parties and nightouts. The western interns are paid 3-5 times the stipend of a local intern which also matches local permanent employee salaries. The senior management has taken this discrimination for granted being too engrossed in their bubble. The toothpaste is out of the tube already. Talent that has built the company has fled or fleeing with the club favorites remaining leading to a laughable manager-subordinate ratio with more people telling one what to do than actually doing. When you go all congress on the management, they parakeet that they are able to find 'good' talent only from developed markets as they have good connections there. Bums me if after staying in the region for 3+ years they still haven't been able to make worthy connections in SEA. No wonder the numbers were such a run down. The career ladder is a joke. They double and triple promote the same people in their kingsman circle. Promotions within their disney group sees no rules and regulations but when it's for someone outside their comfort zone they come up with 17654 objections to show you why you can't make it. More often than not, managers have zuckerberg'd their way up the ladder winklevossing subordinates on ideas and hard work. Senior management have no remorse in firing employees based on perception and their 'view' on being a fit to the company. They set their own snowflake bars which they believe are appropriate. They think there is nothing wrong with that, where once, a CXO, instead of focusing on resolving issues, blatantly stated that employees are free to leave and that he will do whatever he wants. It's funny that they never looked back and thought its actually their own incompetency that's adding nails to the coffin. Either way, it's just another me-too startup run like a house of minions.

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iprice group Response
7y
Dear former employee, I am sorry to hear that your time at iPrice didn’t meet your expectations. It seems that this time something went really wrong. I would love to understand what are the underlying issues which led you to share such feedback with us. I am a text away– drop me a line anytime, coffee is on me. David CEO http://ipricegroup.com/
3.0
13 Mar 2018

“Not how it used to be”

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

+ Executives and middle management consists of talented, young people. They’re friendly, social and always willing to help out + Young team with a wide variety of backgrounds, social environment where your colleagues can become your friends too + I'd recommend the company to anyone applying in non-process oriented verticals like marketing, where the management style is different than company standard owing to nature of work. + The flexible working hours, as well as the option to work on public holidays and take replacement leaves instead + Regular strategy weekends for middle management + Friday meeting where there’s room for (anonymous) questions from employees

Cons

iPrice used to be a place where people could grow quickly, with a “learning by doing” mentality and room for experimenting. It used to be a place where there was space for your ideas and opinions, with open communication and mutual respect. As long as you continuously improved your performance and the people around you, they trusted you and your teams strategies on helping the company grow further. And as a result, iPrice had a highly motivated team and grew quickly. Unfortunately, those days are gone. Top management exists of 4 guys who spend most of their days meeting each other, making all company decisions and not give you space to think along. When any other employee in the company goes to discuss or challenge their ideas, the reply will be that "it's already decided". If their ideas don't work out, expect the employee to be blamed for it as they will not question each other or take responsibility. Management is continuously playing a blame-game when things go wrong, instead of focusing their energy on solving the problem. Results speak for themselves whether leading a company like this is a good idea. Also, don’t fall for the claimed diversity the company is promoting. Yes, the 25 nationalities are undeniable, but diversity ends with middle management. Senior management is made up of a little less than a dozen white guys. If you're not thinking in the exact same way as C-Level, you have no chance to climb the ladder. The excuse used is “we will only hire the best and not look at nationality”, which is another way of saying that only same-thinkers are good enough. The few diverse senior managers that were hired before, left as soon as they could or are let go. Management lacks respect for everyone that doesn’t nod yes to all their ideas and doesn’t communicate in the same way as they are doing.

1.0
6 Sept 2021
Recommend
CEO approval
Business outlook

Pros

- Friendly colleagues - By far, only BEST thing in iPrice - Good for fresh grads who are willing to learn different things (but don't stay for too long) - Supportive teammates (depending on teams, mostly in entry level teams) - Get to try new things (because the staffs are short and tasks got thrown to existing employees) - Diversity of culture - not conservative, feel free to jump around or walk up to people and start a friendly conversation. Multi-nationality

Cons

- Bad company structure - Structure of company and team keep changing every few months and you can most of the time find yourself doing tasks that inevitably aren't under your JD - Unfair Salary Range - I know colleagues who got promoted to same position but huge gap in salary difference and the excuse of upper management is always be 'because you are not capable enough but we promoted you' - Mistreating old employees - there are always cases where you find old employees who have dedicated themselves working so hard and so specialised in their area but never got promoted. On the other hand, iPrice hires new employee who has less/no experiences to manage the team. This is ALWAYS the case in iPrice and the team dynamic changes when the Team Lead doesn't know what they are doing and ending up suffocating team members. And as the above point, they are willing to pay new joiner higher than existing employees - Getting thrown into water without any guidance (depending on teams) - Bad training period but you just gotta survive by your own by going around trying to figure out what happens, in the meantime, people are pressuring you to do the job perfectly. - Starting to be rather corporate than startup - hiring bunch of corporate people into company which has changed culture from team-effort into 'pleasing bosses' spirit. - Low benefits - Still don't get why iPrice is so proud of their benefits.. it's really low standard - Pretend they are listening but they are not - Upper management doesn't listen to employees enough and get defensive when there are negative feedbacks by throwing out positive answers that don't actually answer the questions/comments. - Overloading tasks - you will ALWAYS find yourself doing tasks that suddenly assigned to you inevitably and doing it forever as one of your routine tasks. Eventually, you will see yourself doing double the task from last year with no increment. - Skilled and loyal people are leaving from the all above points :(

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iprice group Response
4y
Thank you for your feedback. We say we welcome ALL feedback – whether it’s about what Team members feel we’re doing well, or where they feel we’ve fallen short. Feedback helps us improve. So thank you for sharing your comments. I’ve read your review a couple of times and taken note of your points. I don’t feel addressing the feedback point by point here will add value, but I do want to share some reflections: -In organizations, people come and people leave. I always tell Team members who share that they’re sad to leave iPrice that this is the best feeling to have. Because this means their time with the company has been good. You’ve clearly left with a very negative view despite being with us for over three (3) years. I’m sorry you left with such a feeling. -When people ask what my ambition is, I always say I’m here to help make iPrice into a “Great” company. Great for our users (ie having an awesome product that solves users problems); great for our Team members (an enjoyable work environment with challenging work and good remuneration); and, great for our shareholders. If I look at how we are doing today, there are some things I think we’re doing really well. But clearly there are also areas where we fall short. This is natural in an organization. And it’s my job to ensure the areas we are not doing well are highlighted and addressed so that we get closer to being that “Great” company to which we aspire. Whilst I can relate to some of your feedback (they are thing I am aware of and we are working on), I don’t feel your review is a fair reflection of iPrice today. -iPrice is a startup, but one which needs to scale. Without scaling we won’t be able to realize what we’re set out to achieve. But with scaling comes change. The way we worked when we were one business unit and a team of 100 people, just doesn’t translate to an organization with 250 people and multiple business lines. And the changes in our approach creates different challenges and requires different skills from our Team (from senior leadership to junior executives). And with these changes some people, who were super successful in the smaller and simpler iPrice, may struggle to have the same impact in a larger more complex organization. Similarly, there are skills and capabilities which, whilst not needed in a smaller company, become more important as we become bigger. This is not good or bad, it’s just the natural evolution of a company and the team needed to move it forward. I’m sorry you left iPrice with such a negative view. I respect your comments and accept we’ve made (and will make) some mistakes. But I don’t share your view of where we are. Whilst we are not perfect, I think we are improving and getting closer to a Great Company to which we aspire. We appreciated your contribution over the years (which helped get the company to where it is today) and wish you the best in the next phase of your career. Thanks– Paul (CEO)
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Glassdoor has 246 iprice group reviews submitted anonymously by iprice group employees. Read employee reviews and ratings on Glassdoor to decide if iprice group is right for you.