iprice group

1.0

6 Sept 2021

Recommend

CEO approval

Business outlook

Pros

- Friendly colleagues - By far, only BEST thing in iPrice - Good for fresh grads who are willing to learn different things (but don't stay for too long) - Supportive teammates (depending on teams, mostly in entry level teams) - Get to try new things (because the staffs are short and tasks got thrown to existing employees) - Diversity of culture - not conservative, feel free to jump around or walk up to people and start a friendly conversation. Multi-nationality

Cons

- Bad company structure - Structure of company and team keep changing every few months and you can most of the time find yourself doing tasks that inevitably aren't under your JD - Unfair Salary Range - I know colleagues who got promoted to same position but huge gap in salary difference and the excuse of upper management is always be 'because you are not capable enough but we promoted you' - Mistreating old employees - there are always cases where you find old employees who have dedicated themselves working so hard and so specialised in their area but never got promoted. On the other hand, iPrice hires new employee who has less/no experiences to manage the team. This is ALWAYS the case in iPrice and the team dynamic changes when the Team Lead doesn't know what they are doing and ending up suffocating team members. And as the above point, they are willing to pay new joiner higher than existing employees - Getting thrown into water without any guidance (depending on teams) - Bad training period but you just gotta survive by your own by going around trying to figure out what happens, in the meantime, people are pressuring you to do the job perfectly. - Starting to be rather corporate than startup - hiring bunch of corporate people into company which has changed culture from team-effort into 'pleasing bosses' spirit. - Low benefits - Still don't get why iPrice is so proud of their benefits.. it's really low standard - Pretend they are listening but they are not - Upper management doesn't listen to employees enough and get defensive when there are negative feedbacks by throwing out positive answers that don't actually answer the questions/comments. - Overloading tasks - you will ALWAYS find yourself doing tasks that suddenly assigned to you inevitably and doing it forever as one of your routine tasks. Eventually, you will see yourself doing double the task from last year with no increment. - Skilled and loyal people are leaving from the all above points :(

iprice group Response

Thank you for your feedback. We say we welcome ALL feedback – whether it’s about what Team members feel we’re doing well, or where they feel we’ve fallen short. Feedback helps us improve. So thank you for sharing your comments. I’ve read your review a couple of times and taken note of your points. I don’t feel addressing the feedback point by point here will add value, but I do want to share some reflections: -In organizations, people come and people leave. I always tell Team members who share that they’re sad to leave iPrice that this is the best feeling to have. Because this means their time with the company has been good. You’ve clearly left with a very negative view despite being with us for over three (3) years. I’m sorry you left with such a feeling. -When people ask what my ambition is, I always say I’m here to help make iPrice into a “Great” company. Great for our users (ie having an awesome product that solves users problems); great for our Team members (an enjoyable work environment with challenging work and good remuneration); and, great for our shareholders. If I look at how we are doing today, there are some things I think we’re doing really well. But clearly there are also areas where we fall short. This is natural in an organization. And it’s my job to ensure the areas we are not doing well are highlighted and addressed so that we get closer to being that “Great” company to which we aspire. Whilst I can relate to some of your feedback (they are thing I am aware of and we are working on), I don’t feel your review is a fair reflection of iPrice today. -iPrice is a startup, but one which needs to scale. Without scaling we won’t be able to realize what we’re set out to achieve. But with scaling comes change. The way we worked when we were one business unit and a team of 100 people, just doesn’t translate to an organization with 250 people and multiple business lines. And the changes in our approach creates different challenges and requires different skills from our Team (from senior leadership to junior executives). And with these changes some people, who were super successful in the smaller and simpler iPrice, may struggle to have the same impact in a larger more complex organization. Similarly, there are skills and capabilities which, whilst not needed in a smaller company, become more important as we become bigger. This is not good or bad, it’s just the natural evolution of a company and the team needed to move it forward. I’m sorry you left iPrice with such a negative view. I respect your comments and accept we’ve made (and will make) some mistakes. But I don’t share your view of where we are. Whilst we are not perfect, I think we are improving and getting closer to a Great Company to which we aspire. We appreciated your contribution over the years (which helped get the company to where it is today) and wish you the best in the next phase of your career. Thanks– Paul (CEO)

A friendly company with unfair pay and bad management - Operations iprice group Employee Review

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