gWorks Reviews

2.8

45% would recommend to a friend

(36 total reviews)

Moneesh Arora

61% approve of CEO

35% positive business outlook

gWorks has an employee rating of 2.8 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have an average working experience there. The gWorks employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

36 reviews
1.0
6 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Simple product value proposition (in theory; product is actually full of bugs and customer satisfaction is extraordinarily low due to this). Simple tech stack to use day to day. Transparent commission plan.

Cons

Product is full of bugs and does not work properly. Customers are angry and complain daily. AEs are tasked with dealing with this. Poor leadership team - CEO is a former military member and runs the sales team like a bootcamp, micromanaging every step of the process and every second of a day that sellers work. Calculates time spent within company systems to determine how much quanitifiable work each individual has done daily - This number better be 8 hours per day, or else. Sellers are shown on a dashboard to each other weekly, with each member being shamed one-by-one on an organized dashboard that is intended to shame employees. Average tenure of a seller on the sales team is 3-4 months. 2 new sales managers have already come and left. Will be surprised if this company is able to fool any sellers into coming here. Worst professional experience of my life. Focusing on the path forward. It's only up from here.

avatar
gWorks Response
2y
Thank you for sharing your experiences and perspectives on Glassdoor. Each piece of feedback we receive offers us invaluable insights, guiding us toward creating a better workplace for our team and improving the service we provide to our clients. At the heart of our organization is a leadership team that brings a wealth of diverse experiences, including a disciplined and principled approach. We draw upon these varied backgrounds to foster an environment of leadership, teamwork, and excellence. It's important to note that military veterans and their experiences represent a protected class, recognized for the unique perspectives and capabilities they contribute to the workforce. We take this designation seriously and consider including veterans in our team a privilege. We seek an inclusive environment that values and supports the unique contributions of all our employees. We strive for excellence by expecting full-time engagement that ensures our team's productivity and alignment with our goals. This is not about monitoring every minute but about promoting intelligent and efficient work to deliver the best outcomes for our clients. To uphold ethical business practices and accurate reporting, we've introduced robust tools and systems that reinforce integrity and transparency. This approach is foundational to our success, empowering our team to contribute meaningfully towards our shared objectives of excellence. Additionally, we implement standards of accountability and responsibility to help our team achieve and surpass their goals, providing the processes and support necessary to thrive. It's not micromanagement but a commitment to clear expectations and constructive feedback, providing a framework for everyone to excel. We aim to empower our sales team through these accountability standards, equipping them with the processes and support necessary to achieve greatness. We're proud of our product and our team's dedication, which is reflected in our 99% client satisfaction rate and industry-leading client retention. Our product's market demand is a testament to our team's hard work and commitment to excellence. We're committed to learning from every piece of feedback from our current and former employees. Our commitment to making gWorks an exceptional place to work is unwavering. We're grateful for your feedback and wish you the best in your future endeavors.
1.0
18 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Pay is above the average.

Cons

- Employees are grievously overworked due to poor decision-making by leadership. - gWorks churns through employees because leadership fails to deliver on promises and stubbornly refuses to make meaningful changes. - You will spend 100% of your time desperately duct taping fundamentally flawed software.

1.0
17 Sept 2024

Abusive,Toxic

Recommend
CEO approval
Business outlook

Pros

Pay above the average, still run from this company

Cons

Abusive, you will be physically and mentally tired from this workplace and culture. They will hire you as a entry level engineer and will assign you QA tickets , data engineers. In interview they will say that , we will train you provide you KTs, but they will throw you under the bus without giving any proper knowledge of basecode. And if you ask any questions they will start monitoring your laptops. Please check their linkedin they are keep hiring because no any professionals will stay any longer in this company because of cultures and unnecessary pressure. Check on all other platforms they are always hiring because of employee leaving the company Upper management , VPs, they are toxic and expect you to work 24 hrs. AVOID Them

Viewing 1 - 3 of 36 Reviews

Glassdoor has 38 gWorks reviews submitted anonymously by gWorks employees. Read employee reviews and ratings on Glassdoor to decide if gWorks is right for you.