eRelevance Reviews

3.4

65% would recommend to a friend

(54 total reviews)

Robert Fabbio

65% approve of CEO

57% positive business outlook

eRelevance has an employee rating of 3.4 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eRelevance employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

54 reviews
1.0
1 Aug 2018
Recommend
CEO approval
Business outlook

Pros

There are some really great people there. And they're pretty much all looking for another job.

Cons

If you don't get fired for no reason, you'll spend a lot of time looking for another job. It all flows from the CEO down. He is not really a "people" person. He seems to have no real understanding that there are other humans on the planet. He can be quite charming and is no doubt very smart, but overall he never really registers that the employees are human. They're just objects that never make him happy. Once during a monthly forced company meeting, he was lighting into everyone in the room and said "I don't really care if you like it or not..." Which sums it all up. People are fired every week. You'll get the 'So and So has moved on to other opportunities" email every few days and nobody even notices. The CEO is incapable of realizing people can think. One can present him with a much better way of doing something and he'd tell you how stupid you are, then two weeks later he'll present it as his idea. Its hard to know if he is doing on purpose or once the is planted, he forgets where it came from. Whatever it is, it's pretty irritating. If you need the money take the job there but know it's most likely a temp position. You'll realize everything said here is true or you'll get showed the door. And good luck collecting unemployment. They have a trick to make sure that once you get fired you'll never collect.

1.0
24 Feb 2018

Run from this place

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some really nice people that aren’t in management.

Cons

The CEO and senior leadership are the problem. They micro manage down to the smallest details and when you do exactly what they make you do and it fails they blame everyone else. It’s clear to see why so many if Bob Fabbio’s companies have failed. He isn’t a hands on CEO, he’s a tyrant. The culture is so bad, people are fired or quitting every day. You never know who will be next. It’s so hard to work for a company that is failing so badly. Customers are canceling in droves and the sales bell never rings. Everyone hates their jobs and doesn’t believe in leadership. If Bob Fabbio knew what everyone really thinks and says about him he’d never leave his office. He and his leadership team seem lost. Everyone is looking for another job and no one is confident that they can figure it out. We all have ideas but they won’t listen...

avatar
eRelevance Response
8y
Although we place a lot of weight on cultural fit in our interviewing process, sometimes we hire folks that just don’t fit with our culture. I (and we) are sincerely sorry that you are so unhappy at eRelevance. As you know, our culture encourages people to be attentive, courageous, collaborate, accountable, creative, and transparent (along with a few others). These cultural tenants (and others) drive our performance -- which we are proud of. The company just posted terrific sales results for 2017 (http://www.erelevancecorp.com/press-release/results/) – so our performance and vitality speaks for itself. As a company, from the CEO down, we are very driven by what our internal (employees) and external customers are saying. Just this year alone, countless improvements and changes have been implemented in the business and our solution based on what our customers are saying. We (myself included) are disappointed that you do not see that. Finally, consistent with our culture, it would have been much more productive and effective if you had spent time talking directly with someone on the management team about your observations and experiences. We (myself included) are always open to hear about ideas and areas of improvement.
1.0
2 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Minor things most tech companies have here in Austin. Free snacks, drinks, etc. Insurance also ok, and they are slowly adding benefits like 401k.

Cons

- Weak leadership who will not question authority. - Old school thought process, especially in sales. But they refuse to see leadership as the issue and continue to fire TOP talent. - Inability to take feedback from employees. ‘Be Transparent’ as long as it agrees with current agenda. - Morally questionable sales and retention practices. The favored term in MEETINGS is ‘Catching them with their pants down’ - Nepotism abounds. From a spouse in leadership to family friends who are inept, relatives who get special positions created for them, and an old buddy who gets a promotion after driving the entire sales into the ground. - Unethical hiring/firing practices. - Never accepts failure, just moves the needle to create an appearance of success. - Complete lack of trust in employees which means a paranoid vibe abounds. - Lack of Diversity, ESPECIALLY in management. - Terrible Team Culture: specifically interdepartmental. Again the fault of leadership for fostering us vs you mentality. The list could go on and on, but the funny thing is the only result will be that you won’t apply for a job here, and leadership will send out emails ripping this feedback apart... Think about that, an entire team of leaders of whom the majority will see no good feedback from all these 1-star reviews.

avatar
eRelevance Response
8y
I’m sorry that you aren’t enjoying your time at eRelevance because what you describe is so contrary to the way that we work and the culture we are working hard to cultivate. That culture is based on being attentive, courageous, collaborative, creative, trusted, transparent, agile, and accountable. While your anonymous feedback here on Glassdoor is appreciated, it would be much more constructive if given directly to your manager, the CFO, and/or the CEO. And consistent with our culture, your feedback would have more impact if coupled with a few ideas for improvement. As emphasized in every company meeting – our doors are always open to feedback and we encourage every employee to bring feedback and ideas to the table.
Viewing 1 - 3 of 54 Reviews

Glassdoor has 54 eRelevance reviews submitted anonymously by eRelevance employees. Read employee reviews and ratings on Glassdoor to decide if eRelevance is right for you.