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      ZipRecruiter

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      ZipRecruiter Reviews

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      3.4

      54% would recommend to a friend

      (695 total reviews)
      avatar

      Ian Siegel

      54% approve of CEO

      27% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Diversity and inclusion

      3.7

      Compensation and benefits

      3.5

      Culture and values

      3.2

      Career opportunities

      3.0

      Senior management

      ZipRecruiter has an employee rating of 3.4 out of 5 stars, based on 695 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZipRecruiter employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      695 reviews
      2.0
      10 Feb 2016

      It's not just the sales that's frustrated...

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      This used to be a great place to work. Unfortunately, the only thing that's the same is the great view, and a handful of perks: -A genuinely good core product. -Catered breakfast and lunches on occasion (usually once a month) -Discounted gym membership -Good health insurance -Some snacks/drinks and Nespresso coffee -Some great coworkers

      Cons

      -Apathy. There is so much apathy in the room, it's honestly depressing. People seen tired, stressed, and disillusioned 90% of the time. -Unless you're a respected engineer or "in" with one of the directors/executives, the pay is not even close to competitive. In some cases, $20K or more below market average, in Santa Monica, at that. -Even worse, there is such blatantly obvious misogyny. Zero women in C office. Very, very few women in upper management. When the promotions emails come around, not too many women on that too. Also, look at the careers page, all men there too! Complete boys' club. -Unlimited vacation? Sure, with unlimited work and unrealistic expectations. Again, this is not across the board, but very obvious for some. Some people are horrifically overworked. -Terrible HR and office management. The people on the team are fine, but the processes are awful. It feels like they're completely inexperienced. They mean well, but execution just plain sucks. -If you're not an engineer or in the "boys' club," you likely won't get any stock options. -No one actually tracks the company's KPIs in any meaningful manner, so we never know what's going on.

      avatar
      ZipRecruiter Response
      10y
      We appreciate your openness, and want to be completely transparent in the changes we're making: We're happy to say that both Jeanne Anderson and Amy Klimek are both invaluable parts of the management team, and we fully support women in leadership positions here at Zip! Regarding compensation, we recently hired an outside consulting firm to benchmark our compensation against a large set of peers. We gave millions in raises to bring all of our folks to the 70th percentile, and for those who are strong performers, we raised them to the 100th percentile. We're working hard to make sure everyone feels valued and challenged, and we truly hope we can reinvigorate your enthusiasm for ZipRecruiter. We'd love to hear from you in person - feel free to reach out to a manager or another member of the team.
      1.0
      31 Aug 2017

      Severely stressful, fear of losing job, 0 trust type of company.

      Tenured mid-market representative
      Recommend
      CEO approval
      Business outlook

      Pros

      You get free, school food quality lunches, and unlimited pto (which is also a con). Commission paid monthly and a casual, sometimes too casual, dress code.

      Cons

      Unlimited pto can easily effect you hitting your numbers. Lead distribution is terrible. The higher rates leads go to those who already make 50k and 75k base salaries while the limited, lesser quality leads go to smb reps. Leadership definitely have double standards. They constantly ask you to accept change but yet punish you for implementing the changes. If you don't like someone, complain about them, and without consideration from all parties, the one being complained about is reprimanded. If you need a temporary job, this is it. If you want to fear for your job the moment you get out of training, then this is the place.

      avatar
      ZipRecruiter Response
      8y
      Thank you for taking the time to share your feedback. From your review, it sounds like we can be more transparent during that process to ensure we’re delivering a great workplace experience for all of our employees. I want you and every one of our current, future, and former team members to know that we value the work they put into the company, and we will continue efforts to be as communicative as possible about change along the way. We understand how important strong leadership is for a growing company, and we’ll continue to look for ways to make employees feel safer and happier moving forward. Thank you again for taking the time to share your thoughts.
      1.0
      2 Feb 2016

      Management Begging Any and Every Employee For 5 Star Reviews

      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Glassdoor is a great forum for honesty, much like Yelp!. When you read a slew of negative reviews then all of a sudden there are 10 reviews in a span of 1 day all within the Sales Department, it stinks of management. These 5 star reviews are claiming to "Shame negative reviews" yet that is exactly what Glassdoor promotes -- honesty. How does the old saying go? "Perception is reality." We know these reviews today were requested by management, and that is the true shame. Read them carefully. They all say the exact same thing, almost down to the t. Even their Review Titles are the same generic "BEST COMPANY EVEERRRRRRR!" For what it is worth, ZipRecruiter, as a company, is great. There are great people, and if you are to pursue a career at Zip, anywhere but the sales team makes sense. 90% of the reps get the low level leads, the other 10% get spread through Corporate and Mid-Market.

      Cons

      Sales Management have lost touch with reality. Perks that are now present at most companies are being shown as unique here. Free food, happy hours, unlimited PTO, etc. are all par for the course. Stop making it seem like you are doing us a favor by letting us work there, and that you love that we are there. Change is good, and expected. However, the ego of the managers doesn't matter. What matters is the employees. At this stage of the game there are so few sales people that you have 3 managers babysitting 18 people, if that. That is why you'll have hard times recruiting top talent. Not many people will be comfortable living on $30,000 base with an OTE of $50,000. Especially not in SaMo. From the competing companies in Tempe / greater Phoenix area, they are offering much more, so do yourself a favor if you are considering ZipRecruiter. Think twice, and get what you are worth. which is the real market standard. In 2015 they got rid of bonuses for hitting goal. 2016's "gotcha" has yet to be revealed. Oh, and "try harder and dial more" isn't a refined sales methodology.

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      Glassdoor has 723 ZipRecruiter reviews submitted anonymously by ZipRecruiter employees. Read employee reviews and ratings on Glassdoor to decide if ZipRecruiter is right for you.