Wunderkind Reviews

2.1

18% would recommend to a friend

(427 total reviews)
avatar

Bill Ingram

10% approve of CEO

10% positive business outlook

Wunderkind has an employee rating of 2.1 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wunderkind employee rating is 45% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

427 reviews
2.0
2 Sept 2019
Recommend
CEO approval
Business outlook

Pros

The people! If nothing else, I walked away from this company with some lifelong friends. BounceX is fantastic when it comes to hiring smart, down-to-earth, fun and interesting people. Also, if you work on one of the newer products the tech stack is pretty cool - Go, Docker, Kubernetes etc. BounceX is dealing with some really interesting technical challenges at scale, which is compelling from an engineering perspective - but not nearly compelling enough to mitigate the extreme dysfunction.

Cons

I'd describe BounceX's operating model as "third world tin-pot dictatorship." Senior leadership is nonexistent after a string of high profile departures this summer. The company once had a promising leadership team but after the recent turmoil many of the remaining leaders are unqualified and were promoted only because of personal relationships. This is particularly true of the product and engineering teams; I have never worked in a more dysfunctional tech org in my life. BounceX went through two CTOs in a span of six months, and when the second one (a fantastic leader for whom we all had high hopes) departed in May all hell broke loose. Actual engineering leaders were completely sidelined by a couple of people who wanted to bring the company back to the way it was run in 2013 when it was a tiny startup operating with no product team, no process, and no concern for scalability. It was truly wild, like a plot line on Silicon Valley, and it completely obliterated morale on the team. Don't just take my word for it: ~50% of the product and engineering org has quit since June.

3.0
16 Dec 2020

Beware the Recent 5 and 4 Star Reviews

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wunderkind has gone through some major changes (leadership turnover), acquisitions, exec shakeups, and a rather big layoff in April. Despite the changes, the people and culture has remained true to one of its core values- "bounce back". The company seems to re-invent itself over, and over and over again. I worked with some of the best and brightest people in the business and cherished my time there. The re-brand helped reinvigorate the spirit and energy of the CEO and people who helped shape the company today. Competitive benefits and cool offices (when that was a thing).

Cons

Best way to describe Wunderkind now is "trigger-happy." There is frantic leadership at the top, egotistic, fraternized culture is still at the heart of the company. Diversity was once the darling act, however, many of the respected leaders departed. The exaggerated 4 and 5 star reviews are calculated and scripted. I would be wary of any review that depicts the CEO and Executive team as "extra" given the extraordinary times of 2020. Strip away the office, unhealthy breakfasts, rose on tap, golden dinosaurs, and all you are left with is yet another hyperbolized and expensive product that is already replicated in the market. Many C-level execs were never replaced and junior, first time leaders still need much coaching, training and development.

2.0
14 Sept 2020
Recommend
CEO approval
Business outlook

Pros

- Beautiful office space. You can't beat the view from the 75th floor of the WTC. Although the music pumping in the common areas does get distractingly loud. And none of that matters when everyone is working from home. - Some great people in every department. But many of them seem to be mostly in the position of cleaning up the problems that crop up everywhere - A killer sales team manages to make an essentially boring product sound much sexier than it actually is and closes lots of deals.

Cons

- The problems start at the top. The CEO is unfocused and undisciplined, and his scattershot approach is reflected in how the business is run and decisions are made. His fast-talking delivery seems designed to make it sound like he has unlimited energy and ideas, but it really just sounds like he can't keep one thought in his head at a time. People will ask one another what he said right after he says it. He invents terms for things happening in the company just to give his own imprint on them: the company isn't "rebranding" -- they're "upbranding"!! It's not the Executive Leadership Team (ELT) -- it's the eXtreme Leadership Team (XLT)!! None of that stuff is helpful. It's just narcissistic. Like when he decides to wear another ridiculous outfit to the office. It's not quirky and charming -- it's calculated and laughable, and he gets laughed at for it. It may sound petty to be critical of these things, but they're a reflection of the personality of the company. - The CEO's scattershot approach bleeds over into how the company runs itself. If you can't understand what the CEO means when he speaks, and if that message changes day to day, then there's nothing consistent to base business decisions on. - The long time "leaders" who he has brought along with him for the ride (especially his technical co-founder) frequently contradict one another and give mixed signals to the teams who are there to implement the "vision" - The product is very unexciting and difficult to support. It's basically cart abandonment emails and personalized new product emails (and now SMS messages). That's pretty much it. - They've made so many customizations over the years to the product to support their legacy clients that it takes a huge implementation team to onboard new clients and keep the product up and running, and it's nearly impossible to make meaningful enhancements to the product - If you don't attend the alcohol-fueled after-work happy hours, and especially if you don't parrot the CEO's talking points, you're likely not going to be part of the in-crowd.

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Glassdoor has 435 Wunderkind reviews submitted anonymously by Wunderkind employees. Read employee reviews and ratings on Glassdoor to decide if Wunderkind is right for you.