WorldStrides Reviews

3.2

54% would recommend to a friend

(551 total reviews)

Bob Gogel

54% approve of CEO

35% positive business outlook

WorldStrides has an employee rating of 3.2 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WorldStrides employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

551 reviews
1.0
1 Sept 2021

A masterclass is how quickly a new CEO can ruin a company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are still a few genuinely talented and great people working there who truly care about the students. Unfortunately, these are almost all recently hired, right-out-of-college junior staff who haven't been disillusioned yet. All of the most talented staff have left over the past three years, since the previous CEO was fired by the board and Bob Gogel was brought in.

Cons

The pay is lower than any other major education abroad organization. The communication from management is absolutely non-existent and comically out of touch. You WILL get assigned way more work than you can handle. There is virtually no training and most people are doing work that they have no idea how to do. Mid-level managers have no training or experience managing. WorldStrides went through a bankruptcy during COVID and is (and will continue to) struggle until they are buried under the collective weight of management's incompetence, Bob Gogel in particular. The company is failing and management continues to blame everyone but themselves. The previous CEO was the nephew of the founder of the company, was well-liked by almost everyone, and grew the company to be the largest educational travel provider in the U.S. Then WorldStrides was sold to a new private equity firm, Eurazeo, who decides to fire Jim Hall and replace him with Bob Gogel. Since then, Bob has basically ruined the company, not a single employee has anything positive to say about him as he continually, unilaterally, makes sudden and completely out-of-touch changes based on nothing more than his own whims. Here's an example - when the Delta variant peaked in the U.S. a month ago, Bob decided that would be the best time to announce that all employees will be required to work from their nearest office again (those that still had an office after most were closed down) - with no logical reason provided. And if you value diversity, avoid this place at all costs. Every single member of senior management is white. They had to add a "Program Leadership" section of their leadership page to be able to show the ONE person of color that is in second-level management. Go ahead - go check it out. While you're there, look for the head of DEI - you won't find them.

1.0
12 Sept 2016

University Division Falling Apart

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The majority of my coworkers were great people. There was work sponsored happy hours, which is good because the job drives you to drink.

Cons

Where to start? So many terrible aspects: the horrifically outdated CMS is so slow and making working efficiently a huge challenge, the huge disparities in pay, working incredibly hard on a program and having someone else sent to work your program who knows nothing about it and thus not doing an effective job, worst of all is when you see someone from another division or the marketing dept go on your program and treat it like a vacation instead of work. The university division is a revolving door of staff members and no one seems to care, clients are constantly getting shifted from account manager to account manger, which makes them unhappy. Senior leadership is not available to help much and seemingly removed from working with clients and thus doesn't have a clue how clients treat account managers. The pay is laughable for the amount of hours you work, almost all of my coworkers had a side job to help offset the costs of living in Charlottesville

avatar
WorldStrides Response
9y
Thanks for your feedback. The Capstone division has gone through some challenging times. As for the technology, millions of dollars have been pledged to upgrade our systems - much of which has been done already. The CMS project is critical and is in process but will take some time to implement across the organization.
2.0
3 Dec 2021

Just don’t do it, not worth it

Recommend
CEO approval
Business outlook

Pros

The people! Lifelong friends made. It will also give you useful experience that will open the door to other, better paid, better treated communications jobs.

Cons

Everything else. The CEO is an embarrassment to the company and WorldStrides has gone downhill since he stepped on. There is a serious issue with leadership at this company starting from the top down. The CEO has no respect for the employees and makes that clear by every decision he makes, as well as by saying it to their faces “(I don’t care if you guys like me, I gave up on that a long time ago).” Job expectations are unfair and not equal to the pay. You are told from the interview process that you should not continue forward if you aren’t willing to work more than a 40 hour work week (no, they don’t pay overtime). Tenured account managers are treated completely different from the rest of the staff. They are given better opportunities, better pay, and the entire department has to bend to their will for fear of losing them. Salary is awful. They try to convince you it’s competitive for the area. It’s not. Employers are desperate to hire and this is a role that will give you a competitive edge up in the industry (the only benefit). Go somewhere else, anywhere else, that will treat you better. WorldStrides has some serious soul searching to do and until they make major changes, it’s not worth the stress and pain.

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Glassdoor has 629 WorldStrides reviews submitted anonymously by WorldStrides employees. Read employee reviews and ratings on Glassdoor to decide if WorldStrides is right for you.