Webroot Reviews

3.2

49% would recommend to a friend

(257 total reviews)
avatar

Mike Potts

73% approve of CEO

47% positive business outlook

Webroot has an employee rating of 3.2 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Webroot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

257 reviews
1.0
11 Jun 2016
Recommend
CEO approval
Business outlook

Pros

- great software engineering management . Some of them are the best I have worked with . - work life balance is pretty good. - office buildings are pretty nice

Cons

- communication is difficult with the San Diego threat intelligence team . Most of them pretty much do not speak basic English . - agile and scrum here means plotting and scheming against the engineering team . They do not understand that software engineering is a creative process and that engineers would deliver better quality if they did not have to deal with the agile teams' drama - no vision or clarity from product management .

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Webroot Response
9y
Thank you for your detailed comments. We are mindful of office politics and try to eliminate it as much as possible. That said, if you or anyone currently at Webroot has ideas on how to improve, please contact any HR representative. Our use of agile development has improved our pace of innovation, while also providing good structure for reliable releases that build towards our vision to secure the connected world. But, we can always get better if you and current employees share your input and ideas with the team. Any senior leader or HR representative is interested in team feedback, so please let us know your experiences.
1.0
19 Nov 2017

High school politics.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fantastic benefits. Good pay. Ev parking. Gym on site.

Cons

CMO is very "highschool" in the sense that he will speak poorly of employees behind their backs. I know this because he talks to me about others. Very unprofessional. He micro-manages every aspect of everyone's business. Which is a running joke within the Marketing Communications team. He has a temper, no one is willing to address. Blames other teams for his employee fallout. The reality is his segment has the worst churn. He is communicating negative comments around our new CEO. Just a few that come to mind such as "lack of effort" and "lack of engagement". Making comments like "We will see how long he last". This is very, very, demoralizing. Our new CEO has his heart in the right place. I have a gut feeling the winds of change are coming. The executive team will be in for a good shake up.

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Webroot Response
8y
I’m terribly sorry you’re having this experience. A positive work environment is a priority for us, and I encourage you to reach out to me or any HR business partner so that we may address these concerns.
2.0
5 Oct 2017

Tired of Poor Management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- People on your team are passionate and great to work with. - For me, they fostered career opportunities and professional growth. - Work life balance is respected, hours are flexible. - Good benefits - Free food

Cons

- Working for Webroot is like you and your team are a tentacle on an octopus with multiple personalities. It feels much more like you're fighting against other teams than with them. As soon as you start making progress in a direction, upper management changes their minds and you have to make a U-turn. Lots of work wasted from changing priorities, which is demoralizing. Pick a lane! - Our company strategy is literally "make X dollars in Y years". That's not a strategy, and I don't believe it's achievable. It's demoralizing and causes really bad decisions. - Speaking of bad decisions, I don't know what strategy Legal has, but it's the wrong one. Ask anyone who's worked with them. I don't blame the people, just the strategy. - Every year or two, upper management makes a really bad big decision. They don't get enough information first, they make a half-baked plan, announce it as a surprise, and have no plan to clean up afterwards or support the implementation of their plan. Especially bad when the change comes with lay offs. - Transparency is a joke, especially between departments or organizational layers. Here are some quotes I hear repeatedly: "I'm not supposed to show you this information because coworker X doesn't trust anyone outside their team with it." "Do you know about Project Y? I know development is working on it, but no one will tell me what it is." They say "integrity" is a company value, B.S. - No focus. There are too many products for how big Engineering is, and it only seems to be growing. - It feels like some departments are drastically under budgeted, and I don't know why. - Webroot under-pays its employees. - Working with the Japan office is challenging to say the least. - Politics and in-fighting is really tiring.

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Webroot Response
8y
Thanks for sharing your feedback. You’ve been with the company for a long time, so no surprise that you’ve seen a lot of changes over your 8+ years. We encourage you to work with your team, any manager or anyone in HR to bring these concerns and ideas forward so we address them together. We have a great track record of performance, and hope to incorporate your feedback into an even better future.
Viewing 1 - 3 of 257 Reviews

Glassdoor has 281 Webroot reviews submitted anonymously by Webroot employees. Read employee reviews and ratings on Glassdoor to decide if Webroot is right for you.