Pros
On paper, this is an excellent company, with a great hourly salary, incentive bonuses (if you get a 5 star review), and flexible hours.
Cons
However, management leaves much to be desired. Correspondence between staff and admin is inconsistent, takes a long time, and as there are a lot of guides now, hours are severely limited. If one is a student or lives at home, working here might be doable, but for someone working full time, living off of this salary alone is almost impossible. Schedules are released every other week, which makes coordinating working hours for another part time job almost impossible, and for food tours, you have to pay for meals with your own money, and have to wait to be reimbursed later on. Payments are occasionally late, and the inconsistent communication with admin makes things extremely stressful. This company has great potential, but I don't see anything improving for the better at this point in time.
