Verint Reviews

Product - has multiple issues. Ridden with bugs. Never fully QA tested and controlled released properly. Almost every install at a customer site is an issue. They make it seem like it’s the best thing since sliced bread, sure. It’s more like a bunch of shoe string integrations that was fall like a deck of cards. HR - these folks are probably some of the worst folks in the company. They absolutely seem to despise people vs helping or develop them. They are more interested in helping upper management get rid of folks. The review process is a joke at best. You could look at your manager the wrong way and they are fully entitled to give you the lowest rating on the scale and HR will fully back them up. If you fight it, you can basically sign your exit papers while you at it. HR will put up a front like how they do community programs like build a park or toys for tots but they can’t even help heir own employees. Services - changed a lot over the years as industry changes. But the management team running that side is short of a circus act. They came from different industries and refuse to understand this industry and just want to shove their approach down everyone’s throat. They are not actually growing any business. It’s been stagnant for years. Lost a lot I mean a lot of key talent on this side and management team could care less. They more interested in moving most of it offshore and keep consultants onshore.

Senior management doesn't know what it's doing. Each quarter of disappointing results leads to more lay offs. Job insecurity has led to talented engineers leaving for other companies. The company is now in a death spiral. Senior management is wasting shareholders money on acquiring companies they haven't a clue how to integrate with the rest of the business. Kana acquisition was a disaster.