Valimail Reviews

4.3

82% would recommend to a friend

(82 total reviews)

Alexander Garcia-Tobar

85% approve of CEO

78% positive business outlook

Valimail has an employee rating of 4.3 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Valimail employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

82 reviews
1.0
29 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Pay, Benefits, WFH policy, recharge days and some smart/passionate employees. The product is actually solid.

Cons

This company STILL continues to go through re-orgs every 3 months which has created anxiety and instability among many teams. There have have been 3 CFO's in the past 6 months. The CEO and CTO are clueless on how to turn this company around and should do the company a favor and step down themselves. Valimail has a toxic culture that fires anyone that disagrees with "Leadership" therefore a lot is said behind their backs. They surround themselves with "yes" people - which is why nothing changes here. The HR team is absolutely useless. The recent hires were DEI checkboxes instead of talent. They are obsessed with micromanaging teams which only distracts people from their jobs.

1.0
14 Apr 2021

If you value yourself at all, never work at Valimail.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The people (not management) - The flagship product's technology

Cons

An abusive culture starts from the top, and when other management sees that it's not only tolerated but encouraged, they follow suit. Tantrums, slammed doors, flipped notebooks/keyboards (seriously), favoritism, nepotism, zero sensitivity of external/home circumstances, grandstanding to make sure you know they're smarter than you and could do your job better than you (even if you're in different departments). The list goes on. No diversity. (In one of the rounds of layoffs in 2020, most of those laid off were women and/or POC. A coincidence..) In fact, constant inappropriate comments regarding race or gender. (Note: Don't know of formal complaints filed about these, but was personally discouraged from doing so a couple of times and ultimately regrettably did not. Was assured "they're committed to change.") No value in diversified mindsets, ideas, solutions, etc., either. It's their way or they'll kick you to the curb. Empty claims of care and transparency – these are just buzzwords to leadership to fulfill whatever they need to in order to publicly preach about being on par with big orgs. In reality it's the classic if-you're-working-less-than-60-hours-per-week-you're-doing-something-wrong culture. But you'll never be rewarded for all of that work, there's always something to criticize. "Take time off" is the public message but then you're criticized and constantly contacted during time off. Everything is urgent because there's no planning or direction. People at this company (not management) do not "struggle with change" or a fast-paced environment as a recent review indicates. They struggle with toxicity. And if any leadership is reading this and wants to get defensive, maybe ask yourself, is anyone happy working there?

1.0
5 May 2023
Recommend
CEO approval
Business outlook

Pros

Benefits are ok. Pay is high.

Cons

Since 2020, this company has undergone three reorganizations, resulting in the turnover of two full marketing teams and leaving over 20 people without jobs. Within a span of less than two years, the company has had to hire and replace 3-4 marketing leaders, with the most recent hire being very recent. The leadership team appears to be toxic, as anyone who challenges their ideas risks being let go. This has been evidenced by the most recent round of layoffs, which have occurred quite frequently. The company seems to value "yes people" who prioritize checking the "DEI" box over good talent. As a result, there is more pressure put on DEI hires than on hiring the best talent. It is worth noting that the HR team is encouraging new hires to leave glowing reviews.

avatar
Valimail Response
3y
Thank you for taking the time to share your feedback. We’re glad that you found our compensation and benefits to be a positive experience but we’re sorry to hear that other parts of your experience were less positive. We would like to better understand your feedback so if you’re willing to reach out to us directly, please contact us at PeopleOps@valimail.com. Valimail has undergone several changes through the last 2 years as we matured into a team-led scaleup. Part of this transformation included an intentional pivot around DEI from an optional, siloed checklist to a business-critical requirement integrated into every part of the company. At Valimail, business ethics are built into our business process, policy, and decision making to ensure that all employees are held accountable for ethical conduct. Our hiring process considers unconscious biases and other factors that so often create a barrier for the best talent to be selected for a role. We continue to strive to improve in the area of creating a gender diverse workforce that’s high-performing and aligned to our company values. We believe that ethics (which includes DEI) and business performance go hand-in-hand. We appreciate the feedback from our employees to help us grow so thank you for voicing your experience.
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Glassdoor has 90 Valimail reviews submitted anonymously by Valimail employees. Read employee reviews and ratings on Glassdoor to decide if Valimail is right for you.