Reviews by job title

70 reviews
5.0
29 Oct 2024
Recommend
CEO approval
Business outlook

Pros

The benefits of a career in Untied Utilities are extremely good... Holidays, Pension, Bonus all extremely attractive compared to other companies and the employee perks are many. United Utilities is located on a fantastic campus with many onsite facilities

Cons

I don't believe there are cons to working in united utilities.. if your good for the company then the company is good to you.

5.0
27 May 2024

Good pay and some decent progression

Recommend
CEO approval
Business outlook

Pros

Great pension and salary, decent flexibility depends on teams.

Cons

Out-dated senior leadership practices and a very ‘us and them’ with head office and the operational roles. Very different cultures across teams.

5.0
3 Apr 2025

Good place to work, people doing their best to provide essential services.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Public service ethos with private sector pay. Pension allowance and other benefits. Good community spirit.

Cons

Difficult media environment puts unfair pressure on staff who are actually doing a good job.

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United Utilities Response
1y
Thank you for taking the time to leave a review I will share your feedback. Our colleague wellbeing is of upmost importance to us and we are continuing to promote and invest in initiatives to support this.
5.0
13 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Pension Internal progression Friendly team Great benefits

Cons

Slow paced environment Lots of long term employees do not adapt well to change

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United Utilities Response
1mo
thank you for your 5* review! we appreciate your feedback and will work hard to maintain your score - UU People Team
5.0
24 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- Fantastic organisation with brilliant people who care about the work they do for our customers and the environment - The plans to transform the North West across our five counties are innovative, exciting and have embedded a real sense of pride for our teams in improving our communities for generations to come - Superb employee benefits including competitive pay, great pension scheme and many flexible benefits available -Real focus on home/work balance - Hard work gets rewarded with excellent opportunities to develop and grow your career in many different ways - This is a compassionate company that recognises and supports colleagues very well with any life issues encountered - There is a real focus on continuous improvement. Feedback collected through various channels is reviewed and acted upon - Our technical training centre is tremendous and plays a vital part in developing our colleagues and growing their knowledge and skills - Apprentice and graduate programmes grow annually bringing lots of new talent and ideas into the organisation I started with the company 27 years ago as an apprentice and have had the most rewarding career to date, supported every step of the way to develop, improve and grow professionally. The company cares for it's employees and customers and that is absolutely felt as part of the culture here.

Cons

Hard to think of much during my career here. My experiences have been very positive throughout my time. The company is always evolving (as it should) and the water sector as a whole is transforming so we need to ensure we continue to support our teams through these changes.

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United Utilities Response
1y
Thanks so much for leaving such a detailed review, we appreciate you taking the time to write a review
5.0
24 Mar 2025
Recommend
CEO approval
Business outlook

Pros

UU has a great health care scheme for employees as well as frequent visits from external companies to check employees physical health, benefits such a discounts for gyms or shopping retailers, great pension scheme, good competitive salaries with opportunities for progression and bonuses, good work life balance and flexibility if needed, good facilities for working mothers and free car park at all sites.

Cons

No negative aspects to working at UU

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United Utilities Response
1y
Its great to hear your views on the company benefits, thanks for leaving a review
5.0
31 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits. Good pension and good development

Cons

Hard to make changes due to bureucracy

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United Utilities Response
9mo
Thank you so much for your review. We will continue to work hard to maintain your 5 stars. Also, we are looking at all ways to make activity within UU simpler so it's easier for all of us to do our jobs, so hopefully you should see some improvements regarding changes and bureaucracy over the coming months - The UU People Team
5.0
5 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good company to work for in the North-West. Overall good pay, good benefits (especially pension). Good management, from senior leadership to line managers).

Cons

Nothing I can think about

avatar
United Utilities Response
1mo
thank you for your 5* review! we appreciate your feedback and will work hard to maintain your score - UU People Team
5.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

This company has a strong relationship with it's employees, setting up a robust package of rewards and benefits including a generous pension package. It listens and changes to meet the demands of the customer and the employee, striving to be better and improve the environment in which we serve and live.

Cons

Working in a sector which is under the spotlight by the media and pressure groups. Sometimes unfairly represented, making it tricky to engage with the public whilst wearing the badge.

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United Utilities Response
9mo
Thank you so much for your review. 27 years, wow, what an amazing achievement and we are so proud that you have chosen to spend those years with us here at UU. Here's to many more! - The UU People Team
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