Tutor.com Tutor III - Math/Science reviews

1.4

10% would recommend to a friend

(4 total reviews)

Hyoung Jun (Joshua) Park

Not enough data to show CEO approval

10% positive business outlook

Reviews by job title

4 reviews
1.0
7 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Usually they pay you on time at the ridiculously low agreed upon wage.

Cons

Sometimes they don't. Furthermore, they do absolutely nothing to support tutors when they are harassed by students. As a tutor, you are expected to simply sit there and take it if a student is being demeaning, unresponsive, or simply asking for answers and unwilling to do any work. All tutors are assigned "mentors" who seem to be mindless corporate drones that simply add insult to injury when a disgruntled student gives you an unjustified negative review. Every month or so, you are given an "assessment" by your mentor, which simply nitpicks your performance regardless of how well you're doing. Tutor.com has "guidelines" that you are supposed to keep sessions with students below 20-30 minutes depending on the subject, which is nearly impossible if it's a complex topic or if its with an unprepared student. However, mentors will harass you if you do anything to speed up the sessions by giving any sort of an answer or doing any of the steps for them.

4.0
24 Jun 2013
Recommend
CEO approval
Business outlook

Pros

-flexible hours: They recommend that you work at least 5 hours/week, but they generally leave you alone as long as you are tutoring regularly (a couple sessions or 1-2 hours every week) and pulling in good student ratings after the initial probationary period. They do a lot of onboarding during the summer and I see a lot of new hires complaining about the lack of hours/sessions. That's not really Tutor.com's fault though. There is just lower demand during the summer due to most students being on summer vacation. High demand points are when schools start back up again in late Aug/early Sept and before finals/major exams (Spring Break in March, finals in late May/early June). During the regular school year (Sept-June), I have also never had a problem picking up sessions either through scheduled hours or just by floating but I do tutor in the high-demand math subjects. - no commute/work from anywhere with a good Internet connection - making a positive difference in students' lives; wide variety of students - performance bonuses - doesn't require you to have a master's degree; allows you to work your way up

Cons

- no benefits - As an independent contractor, you have to handle the self-employment tax. - As a tutor, management can only confirm dates of employment and cannot give you a reference letter. - limited career advancement: There are tutoring tiers but after you have reached the top tier (Tutor 3 status) and been a mentor, there really isn't anywhere else for you to go (or at least if you don't live in NY). I would like to see different professional development opportunities offered. - unable to interact with other tutors (can get lonely) - Mentor quality is highly variable. Some mentors are clearly better than others and there seems to be high turnover in this role. Even with all of these cons, I am still glad I am in this role and generally quite satisfied with the company. You just have to know what you are getting yourself into and take the initiative for your own improvement since this is a virtual role where you have a lot of independence.

1.0
2 May 2013
Recommend
CEO approval
Business outlook

Pros

Flexible work hours, if you can spend lots of time "floating", with NO compensation for that time. Work/Life balance is good.

Cons

If you are thinking of working as a tutor for Tutor.com, PLEASE give careful consideration to the thoughtfully-written one- and two-star reviews that you'll find here. For some reason, Tutor.com does not seem to recognize that its most valuable assets are its tutors! Of course, paying customers are extremely important, too; but, they don't "belong" to Tutor.com in the sense that the tutors do. I agree completely with the sentiment that another reviewer contributed: "- There is a paradox . . . .: according to policy, you are not permitted to give answers directly to students. Students only want answers. Dissatisfied students give bad ratings. Mentors scold you for having bad ratings and remind you to follow policies. Please think about that vicious cycle for a while. It explains just about everything you need to know about (what's BAD) working for Tutor.com." In my own experience, the so-called Mentors are REALLY bad, not functioning as helpful "mentors" at all! That being so, I would say you can ignore most, if not all, of the five-star reviews written here by the tutor III level employees.

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