TryHackMe Reviews

2.9

41% would recommend to a friend

(54 total reviews)

42% positive business outlook

TryHackMe has an employee rating of 2.9 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TryHackMe employee rating is 22% below average for employers within the Education industry (3.7 stars).

Reviews by job title

54 reviews
1.0
20 Oct 2024
Recommend
CEO approval
Business outlook

Pros

+ flexible working hours + supportive software engineers turned into friends - makes workplace more fun + remote + company retreat (once a year) - actually is a great idea + good department improvements in the last 2 years - thanks to an engineering manager coming on board as opposed to the CEO leading department only. They pushed for what’s best for the team and company from day 1. However another recent growth in management feels like we have taken a step back (see below)

Cons

- new software management come across as “founder-pleasers”. They don’t stand up for our views even though they say they try their best to make it happen. I also find it hard to have genuine 1:1s and talk openly about what is going on as its not going to change anything anyway - when we had one manager, they had to juggle everything going on and things worked well. Now we have multiple engineering management introduced start of this year and things don’t work which is clear as many software engineers have left - we as engineers don’t have much to say regarding technical direction - you got to do what you are told, no space for innovation - career progressions do not exist. Instead of appreciation and internal promotion for your hard work, they will hire a contractor and leave you as you are. What is the point in trying your best if you can’t go anywhere anyway… - constant change of direction e.g. this week you are working on one thing, next week product and engineering goals have changed so your efforts change. And then they complain that your team does not deliver on time - micromanagement! We have definitely been more micromanaged recently. Constant pressure to deliver quickly, with your output closely tracked. It often feels like you have to compromise between quality and speed, and if you're not able to, you're considered "underperforming" - employees being let go without notice across all departments and on the spot - not good way to let people go.

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TryHackMe Response
1y
Thanks for your honest feedback. We’re a fast-moving, evolving company and we know that comes with challenges. We’ve made changes in engineering to support scale, and we’re continuing to assess what’s working and what’s not as we evolve during an intense period of growth. We’re building something ambitious here, and getting it right means iterating not just on the product, but how we operate as a team. As we grow, more opportunity arises for career progression and we are committed to developing and retaining our best people.
1.0
9 Apr 2025

If it seems too good to be true, it probably is

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing that is worth mentioning.

Cons

It's very common for a start-up to reach a stage where they need to bring in an experienced CEO to replace young tech founders, and TryHackMe has reached this critical juncture. The product is great and has a lot of potential. The team is full of extremely talented individuals. Unfortunately, rotten apples in leadership are holding the company back, and that's a real shame. The two co-founders have no business acumen. They also seem to think they're experts in design, marketing, sales, you name it…go figure. TryHackMe is an HR/cultural nightmare. There is a well-meaning HR team, but no meaningful HR work is being done due to toxic "leadership." For example, the co-founders refuse to hold any version of an all-hands meeting because it's "too expensive." Yet they're confused as to why not everyone feels connected to the mission. Hmm, maybe it's because no one actually talks about it.  Next, the pay and "benefits." Co-founders love to shout from the rooftops about how the company is financially bootstrapped and stable. This sounds great until you realise it's mostly because they're paying people well below market rate and offer no real benefits. This company is the tech equivalent of Shein. If you want to be underpaid, undervalued, micromanaged, and spoken down to, this is the place for you! For everyone else, hold onto your self-respect and run far, far away.

avatar
TryHackMe Response
1y
Thanks for taking the time to share your thoughts. We genuinely care about feedback and always want to improve. TryHackMe has grown fast, and with that growth comes change and challenge. We’re proud to be bootstrapped and profitable, especially in a market where layoffs are common. That independence means we grow on our terms, reward performance with bonuses and focus on building long-term value. We recently ran a company-wide engagement survey to understand where we can do better and we’re using that feedback to drive meaningful change. Our people team is rolling out initiatives to strengthen communication, enhance our offering and build a culture where people feel genuinely connected and supported. We’re a founder-led company and that won’t be the right fit for everyone, but for those who want real ownership, close collaboration and influence with decision-makers and the chance to shape a product with global impact, it’s an exciting place to be. We’re lucky to work alongside an ambitious, talented team who care deeply about what we’re building. We know there’s always more to do and we’re listening, learning and making TryHackMe a great place to work as we scale.
1.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The company operates fully online, and the people you work with on a daily basis are amazing and exceptional. In the beginning, the platform's vision and mission to help the next generation learn about cybersecurity were truly amazing.

Cons

Most of the content now is AI made, lowering the value of the platform content. The work culture is deeply unhealthy, leading to severe burnout and exhaustion. Due to lack of employees protection laws, the work culture tends to overwork employees in third world countries. The founder promotes a "founder mode" that translates to extreme micromanagement of both minor design choices and major strategic decisions. Employees are routinely overworked, underpaid relative to their hours, and expected to be present on Slack after hours. Furthermore, there is severe operational negligence in HR, including payroll and tax errors that resulted in UK employees unexpectedly owing thousands of pounds. Even worse is the deceptive behavior from leadership regarding ethical data usage. When concerns were raised internally and publicly about user data being used to train this new AI agent, the founder labeled these concerns "misinformation" and explicitly claimed that no TryHackMe data was being used. In direct contradiction to this, the new AI agent's website actively boasts that it uses "millions of user journeys from TryHackMe" to train its model. When community members express discomfort with this, leadership's response has been defensive, with the founder simply telling concerned users to delete their accounts and blocking critics on LinkedIn. Internally, this dismissiveness is mirrored in how staff are treated. Anyone who attempts to set healthy boundaries or maintain a work-life balance is quietly managed out of the company. The founder actively boasts about this intense, fast-paced culture in blogs, attempting to disguise a toxic work environment and 70-hour work weeks as "ambition"

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Glassdoor has 60 TryHackMe reviews submitted anonymously by TryHackMe employees. Read employee reviews and ratings on Glassdoor to decide if TryHackMe is right for you.