Total Expert Reviews

3.4

56% would recommend to a friend

(142 total reviews)
avatar

Joe Welu

64% approve of CEO

54% positive business outlook

Total Expert has an employee rating of 3.4 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Total Expert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

142 reviews
1.0
22 Apr 2019

Overall toxic work environment, despite all the amazing people.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- You get to work with some incredibly talented, innovative people. - You will have a plethora of opportunities to learn from. - You will learn more about office politics and the importance of business relationships. - On paper, attractive benefits. - Inner ring but not in downtown location (really personal opinion).

Cons

All of the above was a very kind adaptation of what you'll find at Total Expert. On the best of days any of those statements can be true but its only because of the worst type of situations that you will learn and grow. The opportunities you'll have to learn are commonly in the form of you being undervalued, overworked, and treated like a second tier citizen. You will have to "innovate" as one of their core values outlines just to keep your head above water. You will work with some awesome people, there are incredibly talented and passionate individuals in every department. But the entire management to executive level has a great deal of people skills to learn including honesty, integrity, and humility. This is a "move fast and innovate or get destroyed" environment. If your ideas are not the executive teams idea of innovation then you will be met with nearly insurmountable resistance. On paper you have awesome benefits, they even advertise it on their website. Good luck taking advantage of time off, or getting up to stretch your legs for a game of table tennis. The hawkish and aggressive nature from the top down results in constant fear. Do not put your trust in many individuals as the entire company is plotting some grand scheme against some other portion. The office politics should be compared with Russian Oligarchy based on tenure at the company and how buddy-buddy they are with the CEO. Even if you're on his good side, don't expect it to last long. I started out writing this review giving the company a 2 out of 5 because I learned a great deal there and worked with some incredible people, but upon further consideration I think I have to give it 1 star. I don't think you have to dive into a sewage pool to learn to swim. There are other ways.

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Total Expert Response
6y
Thank you for taking the time to provide feedback on TE. As you mentioned, we agree, our people are our greatest asset. We definitely have some of the most talented people in Minneapolis working for us. Ouch, on your summary of cons – not our intention at all. As a fast-growing company, we acknowledge that we maybe haven’t focused on our culture like we should have. But – just as we will continue to innovate and improve our product, we will continue to innovate and improve our culture. We appreciate your feedback and wish you the best in your next role.
1.0
6 May 2019

Many great employees are leaving

Recommend
CEO approval
Business outlook

Pros

Nothing I can think of. If you look at the careers page, those are all positions the company is trying to backfill due to the amount of people that quit or got fired in the last 1-3 months. *SIDE NOTE - The more recent positive reviews were likely added by the CEO.

Cons

Run from this company. The board controls everything the company does and the CEO does not care about the success of his employees. The culture has been so bad that our leadership has started hosting mandotary all employee "culture club" meetings.

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Total Expert Response
6y
We appreciate your review of Total Expert. We always want to be improving and making Total Expert a great place to work and take your concerns very seriously. Just so you know, our culture club was started by some employees and mid-level managers who care immensely about TE, our people and our business. We do want to empower our people to influence and elevate our culture. If you have recommendations, please contact Allison, our HR Manager. Thank you for taking the time to provide your feedback.
1.0
26 Jul 2019

Dissappointed

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great co-workers, office location, flexible working hours depending on manager

Cons

Very high attrition and turn over, very low employee retention. Unstable culture, people getting fired without explanation or reason. Dark management and leadership style, very Minnesota nice, talk nicely to you, then talk about you and others behind your back. Execs are not equipped with the skills or support necessary to grow a business, let alone a fast moving software company. Troubled product, lack of vision for where the product should go.

Viewing 1 - 3 of 142 Reviews

Glassdoor has 143 Total Expert reviews submitted anonymously by Total Expert employees. Read employee reviews and ratings on Glassdoor to decide if Total Expert is right for you.