Toolots Reviews

2.1

22% would recommend to a friend

(38 total reviews)
avatar

Jason Fu

15% approve of CEO

18% positive business outlook

Toolots has an employee rating of 2.1 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

38 reviews
2.0
25 Nov 2025

Interesting experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I was hired on after my manager was fired, so I didn't have a direct person to report to. I was enabled to make decisions based on my skills and experience.

Cons

My decisions were always vetoed by management, so not a lot of work got done. There is definitely a cultural barrier, and that impacted operations.

1.0
21 May 2025

Stay Away... TOXIC

Recommend
CEO approval
Business outlook

Pros

Leadership lacks clear vision and consistency; major initiatives are frequently dropped or reversed without explanation. Extremely high turnover, especially in marketing, operations, and sales—creates instability and morale issues. Top-down communication is poor; decisions are often made behind closed doors and delivered without context. Resistance to industry best practices in CRM and digital strategy; innovation is talked about but rarely implemented. Toxic work culture at times—favoritism, micromanagement, and lack of accountability are common.

Cons

Toxic leadership: The executive team is disorganized, combative, and often engages in unprofessional behavior, including public reprimands and micromanagement. No clear business strategy exists, only knee-jerk reactions and top-down mandates. No respect for expertise: Experienced professionals are hired, then ignored or overridden by leadership with little to no domain knowledge. Input is routinely dismissed. Constant turnover: Departments are routinely gutted. Expect to see multiple roles replaced within months, often without explanation. HR lacks structure and consistency. Zero accountability: Poor decisions are never owned by leadership. Blame is pushed down the ladder. Culture of fear: Mistakes (real or perceived) are met with excessive scrutiny, sometimes public humiliation. Collaboration is limited by a lack of psychological safety. Poor systems & outdated tech: The CRM, ERP, and digital infrastructure are a patchwork of broken systems and workarounds. Efficiency is nonexistent. No career path: Growth is not based on merit or performance—only favoritism or loyalty to specific individuals. You won’t be mentored or developed here.

1.0
23 Feb 2025

They suck!

Recommend
CEO approval
Business outlook

Pros

I didn’t do anything all day and no one could even tell. Sometimes I would come in late and leave early and the CEO didn’t even know what was going on.

Cons

I worked there as the customer service manager for five years and I can tell you that it was the worst place. I have a work that in my whole life experience we never got paid on time and the CEO was harassing all the employees every day.

Viewing 1 - 3 of 38 Reviews

Glassdoor has 42 Toolots reviews submitted anonymously by Toolots employees. Read employee reviews and ratings on Glassdoor to decide if Toolots is right for you.