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Tom Sawyer Software

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Tom Sawyer Software Reviews

4.2

77% would recommend to a friend

(68 total reviews)

Brendan Madden

78% approve of CEO

67% positive business outlook

Tom Sawyer Software has an employee rating of 4.2 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Tom Sawyer Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

68 reviews
1.0
30 May 2017

Run Away

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free parking, coffee and snacks.

Cons

This company has absolutely no vision. There is no growth expected, rather will the company go down fairly soon. CEO is very abusive to employees. Many employees have to work overtime without getting paid (it's discouraged actively to report any overtime).

1.0
16 Jan 2015

Pretty much a joke...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good Berkeley location in a remodeled house

Cons

I suspect the CEO has been writing these positive interviews... The product is an extreme niche visualization tool. There is virtually zero marketing. haven't changed their website in years. They expect Sales just to pure cold call. After that doesn't work out, the CEO sends you a TERMINATION email after a few months. The company survives on its maintenance stream from legacy customers. When this new office opened, they made you take your shoes off. Yes, you walked around barefoot. During one sales kick-off, the CEO left after 1.5 days, said he had to go home to take a nap. For any kind of a hope, they need VC but the CEO won't do that because he knows any VC firm will replace him. Not saying this place is the complete pits- but before you work there, ask some real hard questions.

avatar
Tom Sawyer Software Response
11y
To the best of our knowledge, all reviews are from unique former and current employees of Tom Sawyer Software. We have confirmed that the CEO wrote one review as he is also an employee of Tom Sawyer Software. With the rise of graph databases and other relational and interconnected data, it is clear that graph visualization and analysis products are integral parts of a rapidly growing market. People in all industries need to analyze and visualize interconnected information to be able to interpret it and make good decisions. Today, Tom Sawyer Software produces the software industry's most advanced graph visualization and analysis technology. This is evident by our large user base that includes well-known organizations in an array of industries. In the last several years, our Marketing, Sales, and Solutions departments have evolved and grown. The Marketing department hosts Meetups and webinars, manages social media channels, and attends local and international trade shows and events. Marketing also develops new content and demonstrations for our website, newsletters, and other channels to inform our users. There are many additional efforts underway to enhance the marketing of the company, and we acknowledge that building a new website is one of them. Likewise, our Sales and Solutions departments meet regularly with prospects and customers, and pride themselves in providing excellent training, services, and support, for products that are very highly regarded. Like many companies, Tom Sawyer Software relies to some degree on its ongoing sales and services to fund operations. The company has been profitable for many years and has some opportunity to operate as it chooses to. Venture Capital and Private Equity are certainly options to consider. We cannot comment as to what actions we may take, or an investor would take, but any decisions about executive management and organizational approaches must take into consideration the best course of action for our very complex and sophisticated technical business. With regard to the location of the company, we recently built and occupied the new Tom Sawyer Software building in Berkeley, California. This is a brand new, modern, 2-story commercial building that is far from being a remodeled house. The decision to enforce a no-shoes policy is to maintain the beautiful new carpets and hardwood floors. Additionally, we agree that any candidate should ask hard questions, and certainly the hiring company should also ask hard questions during the recruiting process to ensure a successful partnership. We wish you the best of luck in your future endeavors.
1.0
23 Oct 2013

Stay away if you value your health and sanity

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great co-workers have your back at every turn. Cool technology being used for a variety of interesting projects at client sites.

Cons

The CEO is a nightmare. He's unprofessional, inappropriate and a control freak. He uses SKYPE messaging to hide and passive-aggressively abuse employees from the safety of his home. He trash talks employees to subordinates and managers. Frankly, one of the worst managers I've had the displeasure of dealing with in one of the most hostile work environments I've ever seen. Just imagine getting an email from the CEO to everyone where employees are called stupid morons. Classic case of Founderitis!

avatar
Tom Sawyer Software Response
11y
Thank you for taking the time to write a review. At Tom Sawyer Software, the CEO enjoys being directly involved in many aspects of the business and feels it is a personal responsibility to ensure that work meets the quality standards and goals that the company has established. When he has the right managers in place and the right review flows, then this work is shared, goes smoothly, and is delegated as much as possible. In many cases, department managers and staff are still developing, or are new to the company, so the CEO steps in to train or reiterate the company's quality standards and work practices. It is probably because of the CEO's high level of involvement that the issues raised by the reviewer might have occurred, but meeting to clarify goals and expectations can also easily solve them. The company uses many online means to communicate internally and work quickly because we offer staff a lot of flexibility to work locally, remotely, or distributed around the world. As such, messaging apps, such as Skype, are used heavily. As with any organization, there will be certain personality types that will not fit well into the culture, and others that will succeed and flourish. Tom Sawyer Software has many stable five, ten, and fifteen-year managers and staff, and staff that have left for graduate degrees or other careers and then returned later to work for the company again. We believe the long tenure of many staff indicates something very good about the CEO, the company, and the overall culture.
Viewing 1 - 3 of 68 Reviews

Glassdoor has 78 Tom Sawyer Software reviews submitted anonymously by Tom Sawyer Software employees. Read employee reviews and ratings on Glassdoor to decide if Tom Sawyer Software is right for you.