11y
Thank you for taking the time to write a review. At Tom Sawyer Software, the CEO enjoys being directly involved in many aspects of the business and feels it is a personal responsibility to ensure that work meets the quality standards and goals that the company has established. When he has the right managers in place and the right review flows, then this work is shared, goes smoothly, and is delegated as much as possible. In many cases, department managers and staff are still developing, or are new to the company, so the CEO steps in to train or reiterate the company's quality standards and work practices. It is probably because of the CEO's high level of involvement that the issues raised by the reviewer might have occurred, but meeting to clarify goals and expectations can also easily solve them.
The company uses many online means to communicate internally and work quickly because we offer staff a lot of flexibility to work locally, remotely, or distributed around the world. As such, messaging apps, such as Skype, are used heavily.
As with any organization, there will be certain personality types that will not fit well into the culture, and others that will succeed and flourish. Tom Sawyer Software has many stable five, ten, and fifteen-year managers and staff, and staff that have left for graduate degrees or other careers and then returned later to work for the company again. We believe the long tenure of many staff indicates something very good about the CEO, the company, and the overall culture.