Thrive Agency Reviews

Management - don't get me wrong, there are amazing managers at Thrive who bust their butts every day and advocate for their teams. Upper-level mgmt or "ELT" never felt this way. Thrive had 3 different Director of Operations in a 1 year. They willingly promote and gladly depart from others even if they are a high performer. Unlikely you'll be given a clear answer on growth path and if you could ever expect an increase in pay. Exit interview was an informal chitchat, no questions were asked. In the end, they don't really care why you're leaving the only question they'll ask you is where are you going? Equality in pay across employees based on location and industry averages. Unlimited PTO was removed in 2023. They used this to attract talent and then took it away because a few abused/underused it when 200+ other employees were incredibly professional and reasonable with the time allotted. They even tried to give time off standards in the Unlimited PTO Policy (unlimited wasn't really unlimited). No cost of living raises. HR solicits Glassdoor reviews. Not good at predicting/forecasting employment needs. Constant revolving door. Teams are often understaffed or constantly replacing employees who've quit. Standard 8-5 and logging time. By the end, I felt incredibly insulted, undervalued, stressed, and just ready to get out.

President is highly focused on giving back to the community but isn't focusing on giving back to the team. For the past year, Exec. Leadership has been dangling the prospect of updates to compensation for each role, however, nothing has changed. The profit share bonus is not worth noting, Management says "set your expectations low and hope for a bit more than that". Extreme focus is placed on the growth of the core service team (SEO), however, supplemental service teams are not supported, hardly given any attention by Leadership, and are expected to hustle as if it were their own company (many of these teams are no more than 1 or 2 people).